Nafis Ventura
7 Calle Boya, San Clemente,CA
Summary
Asistance General Manager, Manager, Customer Service, Financial Executive, Sales, Associate Trainer, Team Leader, Catering Coordinator, Model, Dancer Instructor.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Asistant General Manager, Team Manager, Team Lead.
Panera Bread
San Clemente, CA
01.2015 - Current
- Trained employees on additional job positions to maintain coverage of roles.
- Delegated daily tasks to team members to optimize group productivity.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored team progress and enforced deadlines.
- Fostered positive employee relationships through communication, training and development coaching.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Monitored staff performance and addressed issues.
- Assisted customers with food selection, inquiries and order customization requests.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Motivated and led team members to work together to achieve targets.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
- Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
- Enhanced team engagement and performance with daily updates and informational meetings.
- Oversaw payroll preparation and administration for staff.
- Delegated work assignments and prioritized tasks.
- Set goals for performance and deadlines to comply with company plans and vision.
- Coached team for success by using corrective action processes.
- Partnered with upper management and HR to identify effective resolutions for employee relations issues.
- Reviewed candidate resumes and scheduled and interviewed potential new hires.
- Supported HR staff with recruiting and retaining high-performing talent.
- Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences.
- Supervised critical budget implementations, employee reviews, training and scheduling for projects.
- Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
- Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
- Motivated team members to consistently achieve or exceed performance expectations.
Associate Trainer
McDonald's
Dana Point, CA
10.2014 - 01.2016
Assistant and General Manager
Banco Azteca, Mexico.
USULUTAN, EL SALVADOR
09.2009 - 10.2013
- Developed and implemented accounting, financial and operational systems.
- Calculated and prepared checks for utilities, taxes and other payments.
- Created performance benchmarks to monitor and evaluate organizational achievements.
- Supervised 8 finance team members while monitoring contracting, order processing, tasks to ensure operational efficiency.
Computer Technician
CETATEM
, EL SALVADOR
12.2004 - 12.2007
Education
Associate of Arts - ESL
Saddleback College
2018
High School Diploma - HISET EQUIVALENCE
Saddleback College
2017
Associate of Science - BYU PATHWAY CONECT, Accounting Associate
Brigham Young University - Idaho
Rexburg, IDGED - IT TECHNICIAN AND NETWORK MAINTENANCE
CETATEM
GED - TECHNICAL COMMERCIAL COUNTER
INPET
Skills
- COMPUTER
- MICROSOFT OFFICE
- WORD
- EXCEL
- POWER POINT
- PHOTHOSOP(BASIC)
- SCANNER
- PRINTER
- PHOTHOCOPIER
- WRITING MACHINE
- CONTOMETER
Languages
SPANISH FIRST LENGUAGE & ENGLISH ADVANCED LEVEL
Certification
-HIGH SCHOOL DIPLOMA, HISET EQUIVALENCE SADDLEBACK COLLEG.
-GED.
-SERVSAFE MANAGER CERTIFICATION.
-PEOPLE SPECIALIST.
-FOOD COST
-FACILITIES
References
1. BRIAN CAMERON, SAN CLEMENTE CA. C#:818 8793806
2. LOUIE RIOS, HOSPITAL LOS ANGELES C#:9495474103
4. ISAAC CAMACHO, MARKETING MANAGER ACCURED, AND BISHOP C#:9492354081
5. JESSE FOSTER GENERAL MANAGER C#:8024977357
Timeline
Asistant General Manager, Team Manager, Team Lead.
Panera Bread
01.2015 - Current
Associate Trainer
McDonald's
10.2014 - 01.2016
Assistant and General Manager
Banco Azteca, Mexico.
09.2009 - 10.2013
Computer Technician
CETATEM
12.2004 - 12.2007
Associate of Arts - ESL
Saddleback College
High School Diploma - HISET EQUIVALENCE
Saddleback College
Associate of Science - BYU PATHWAY CONECT, Accounting Associate
Brigham Young University - Idaho
GED - IT TECHNICIAN AND NETWORK MAINTENANCE
CETATEM
GED - TECHNICAL COMMERCIAL COUNTER
INPET
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