Nafisa Zaman Raima
Warren,Michigan
Summary
Efficient Retail Assistant skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
6
6
years of professional experience
Work History
Election Inspector
City Hall
Warren, Michigan
08.2023 - Current
- Successfully converted manual accounting system to electronic system to reduce errors and improve efficiency.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Maintained business records by updating customer information.
- Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
Pharmacy Technician
Warren Pharmacy
Warren, MI
07.2021 - Current
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Maintained clean and organized pharmacy shelving and work areas.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Efficiently processed cash register transactions for new and refilled prescription orders.
Caregiver
ExpertCare
Troy , MI
08.2020 - Current
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Laundered clothing and bedding and changed linens to prevent spread of infection.
- Helped clients with personal needs from exercise to bathing and personal grooming.
American Heart Association
03.2019 - 03.2021
- Heart saver CPR (Cardiopulmonary resuscitation), Heart saver Basic Life Support, 09/18-10/3 Organizations Peer2Peer, 09/16-present Health Organization Student of America 2020.
Education
Diploma -
Warren Mott High School
2020
Preparation Center
2019
Skills
- Cardiopulmonary resuscitation
- Medical Asepsis
- Venipuncture and Patient Transport
- Basic
- CPR
- Proofreading
- Professional and mature
- Strong problem solver
- Team management
Timeline
Election Inspector
City Hall
08.2023 - Current
Pharmacy Technician
Warren Pharmacy
07.2021 - Current
Caregiver
ExpertCare
08.2020 - Current
American Heart Association
03.2019 - 03.2021
Diploma -
Warren Mott High School
Preparation Center
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