Summary
Overview
Work History
Education
Skills
Timeline
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Nafsika Vitetzakis

Westbury,NY

Summary

I am a motivated and results-oriented professional with expertise in team leadership and problem solving. I aim to achieve elevating customer service management and providing a positive workplace atmosphere. I'm passionate about my work and always aim to deliver great results and support the people around me.

Overview

3
3
years of professional experience

Work History

Shift Leader

Tropical Smoothie
12.2021 - 03.2025
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Resolved customer complaints promptly and professionally.
  • Assisted in training new employees on shift operations.

Salon Assistant

Haven Salon
10.2024 - 02.2025
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Maintained client records within computer system, gathering personal contract information, treatment needs and style preferences for use upon future visits.
  • Responded to customer inquiries by phone, email, and in person.
  • Checked out customers at the end of their visit.

Education

Associate of Arts - Cosmetology

Brittany Beauty Academy
10-2024

Skills

  • Employee training
  • Team leadership
  • Problem-solving
  • Customer service management
  • Decision-making capacity
  • Positive attitude

Timeline

Salon Assistant

Haven Salon
10.2024 - 02.2025

Shift Leader

Tropical Smoothie
12.2021 - 03.2025

Associate of Arts - Cosmetology

Brittany Beauty Academy

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Nafsika Vitetzakis