Experience in Business and Data Analysis: Business process analysis/modeling, creating Software Requirement Specifications, gathering requirements, performing analysis and design in the form of standards and conceptual workflow procedures, transforming into business systems using variety of Software methodologies and tools.
A fantastic ability to listen to the customers; comprehend what customers really need and not just what customers say they want.
Expertise in managing requirements from project inception through release planning, creating, and designing documents like: Vision, Scope, Requirement specification, Functional Specification, As-Is process, To-Be process, Business Rule document and Change Request.
Proactive go-getter who loves to solve challenging problems.
Extensive experience working with business users as well as senior management. Proven ability to work in a team environment as well as independently.
Excellent interpersonal skills, effective written & oral communication, and presentation skills.
Successfully completed diverse projects and demonstrated ability to work under extreme pressure situations and to meet deadlines.
Excellent knowledge of industry standard methodologies like Software Development Life Cycle (SDLC), Agile – Scrum and Kanban frameworks, Waterfall, Project Life Cycle phases.
Overview
16
16
years of professional experience
Work History
Senior Business Analyst
Precise Software Solutions Inc
03.2023 - 12.2023
Worked on SAFHER(System Agriculture Food Health E-Inspection Regulations) and Food Safety legacy projects in gathering requirements, data mapping and capturing business logic activities of different current state legacy applications
Participated in SAFER user group meeting sessions and gathered requirements from 48 participants on behalf of 13 states
Worked and played key role in beta delivery of SAFHER and SAFHERGo apps
Implemented improvements to Backlog grooming process and features refinement leading to improvement in overall reduction in SDLC timeline by 35% in first 4 months
Partnered with third party UX/UI team and designed several working prototypes in Figma that were presented to external client for feedback
Facilitated and led discovery sessions with different SME’s from several states and gathered high level requirements of several programs such as human, animal, plants and pesticides as part of legacy applications
Worked on product development of Online(SAFHER) and Offline app (SAFHERGo) in target state
Expertise in Agile Scrum methodology and has been involved in different agile ceremonies to meet project deliverables
Authored several user stories to capture requirements and present it internally to development team and external clients in backlog refinement sessions
Coordinated, supported and collaborated with developers, testers on daily basis and actively provided support and helped resolve any blockers as needed for product development.
Involved in product roadmap and escalated any dependencies or blockers that impacts product delivery
Coordinate bug fixes with online and offline dev lead in case of production bugs
Maintained and authored WIKI in Dev Ops for user documentation and best practices.
Senior Business Analyst/Product Owner
T. Rowe Price
02.2017 - 02.2023
Worked on HALOGEN/Reporting Replatforming and IDE Projects in writing requirements, data mapping and business logic activities of different current state reports in EAGLE/Hinet-Business Objects/SSRS/Hiq data sources
Gathered requirements and collaborated with target state data partners for product AWS Cloud platform, API, and data warehouse teams
Designed and developed UAT Portal for Halogen to enter defects, test-cases and enhancements
Improved KPI’s of product performance by 30% and customer success by 40% and reduced cost and operating expenses by 28% on complex financial product development.
Owned planning and scheduling of two-week sprints and clearly articulated product features to engineering team resulting in achieving both near term and far term product goals
Generated metrics for sprint retro for stakeholders and management
Work with different teams and gain cross-functional knowledge and SME on different reporting tools
Responsible for prioritizing of product backlog, creating user stories, documenting acceptance criteria, milestones and partnering with delivery teams in refinement of features into stories
Created centralized SharePoint Lineage replacing Excel document for entire team to capture report characteristics, stored procedure, and mapping efforts
Created data lineage of mapping activity from source to destination for technical documentation benefits
Facilitated as product owner and performed discovery sessions with different business units and obtained decommission of several reports
Experienced in Agile Scrum methodology and has been involved in different agile ceremonies to meet project deliverables
Designed prototypes of current state reports in Micro-strategy/QLIK before development and gained agreement of business
Analyzed and gathered all attributes in designing and implementing Reference data (Accounts and Security) Views in Data Mart
Lead bi-weekly IT BA meetings, facilitating knowledge sharing, collaboration and continuous improvements.
Cross trained different team members and authored documentation for new hires.
Business Analyst
Generali Global Assistance
01.2015 - 12.2016
Responsible for coordinating monthly releases of existing products IRIS and DYID with San-Diego IT team and send communications to cross-functional teams (IT, Sales, Marketing, Customer Service) with test steps document and release notes as per build schedule
Coordinate hot fixes with IT department in case of production bugs
Analyzed business requirements for IRIS v2.0 and DefendyourID products conducted one-one interviews, involved in meetings, documented existing workflow identified gap between new and old requirements and drafted to Business Requirement Document and Functional Requirement Document for marketing and development teams respectively
Edited existing sitemaps for Canadian version of IRIS product and documented existing product
Documented all major workflows for IRIS and created test cases using Selenium IDE tool for Automating QA in monthly releases
Interact with several internal systems TIPS, SAX to create demo data for sales and marketing departments
Involved in First Data Migration project where current transaction processor Pay-pal has been replaced at point of sale and renewal payment points
Involved in replacement of Transunion Credit Score with Vantage Score for improved credit score feature to IRIS 2.0 product
Responsible for Backlog prioritization, backlog grooming and tracking open tickets in previous monthly releases in JIRA
Make sure different IRIS products are consistent after every release (IRIS CORE, PLUS, ADVANTAGE, PRIME) in different web- browsers
Conducted interviews with key business users to collect information on business processes and user requirements
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement
Business Analyst
Kinder Morgan
11.2010 - 12.2014
Involved in migration of legacy inventory application (GALAHAD), billing application (MERLIN) to .NET applications respectively on maintenance, enhancements, and new functionality development
Meet with end users to discuss and define business requirements and application system goals and identify and resolve issues
Review and analyze effectiveness and efficiency of existing applications and develop strategies for leveraging them
Re-construct existing Oracle Reports to SQL and Crystal Reports respectively
Achieved track record of zero production tickets for 2 days in a week after first month cutover which improved customer satisfaction factor by 60%
Worked as a liaison between technology and business clients
Researched and provided ad hoc business data and report requests to better manage cost and business unit profitability
Elicited functional requirements (Parking Lot Tickets) from high management-level
Provided subject matter expertise to technical team
Insured Issues, Risks and Decisions are kept up to date on a daily and weekly basis using JIRA
Maintained WIKI as document repository and knowledge base
Gathered requirements by using interviews, observation, JAD, brainstorming sessions, and document analysis.
Business Analyst
Garden Ridge
07.2009 - 10.2010
Responsible for requirements gathering, personal and group discussion
Analysis, detailed process flow design, user acceptance testing, and rollout of new & modified feature functionality deployed on Vendor Compliance Management applications
Developed business requirement documents, functional specification documents, high level testing plan.
Involved with QA team to conceptualize, determine and develop test approaches and methods for unit testing, integration and functional testing, load and usability testing according to application complexity and test requirements
Developed Use-Cases and Activity to demonstrate website architecture and interaction of system components before prototyping using Test Manager and MS Visio
Involved in migration of existing Loss Prevention applications
Identified internal and external system requirements, design, and configuration set-up, also created User Documentation, and conducted training classes.
Business Analyst
Harris County
05.2008 - 06.2009
Elicited and analyzed end-user requirements and provided details to development team
● Participated in formulation of the project plan and scope, preliminary and definitive budget estimation
● Initiated JAD sessions with end users using one-on-one and group interviews to better grasp the requirements
● Created extensive use case, activity, and sequence diagrams of the required system to make project goals clearer
● Created System Specification Document, Requirement Specification Documents, Use Cases and Workflows
● Updated and mentored end users throughout the Development Lifecycle with bi-weekly presentations/webinars
● Created Database Objects like Tables, Stored Procedures, Views, Triggers, user defined data types and functions by writing
complex queries and joins
● Maintained Change & Traceability Matrix throughout the project to keep track of the scope, timelines & budget
● Collaborated with the development team to determine the security access & its tracking to ensure privacy of users
Education
Master of Science - Electronics & Computer Engineering
Texas A&M University
Texas, TX
05.2008
Bachelor of Science - Electronics & Communication
Princeton College of Engineering And Technology
Hyderabad, India
08.2006
Skills
Databases SQL, Oracle, Sybase
API 's via Postman tool
Expert in using Microsoft Office Suite(Word, Excel, PowerPoint), Project and SharePoint
Agile - Scrum and Kanban
JIRA, Rally
Data visualization tools MicroStrategy, QlikSense, Business Objects, SSRS
Prototyping and Diagraming in Figma, Balsamiq, Visio
Automation and Testing in Microsoft Test Manager, HP ALM, Selenium
Certifications And Awards
Kellogg School of Management - Product Management Certification, 12/2022
Assistant Vice President and AMAZE AWARD recipient at T. Rowe Price, 2021
AWS Certified Solutions Architect Training, 2018
Scrum Alliance - Product Owner, 12/2017
Scrum Alliance – Scrum Master, 10/2015
Timeline
Senior Business Analyst
Precise Software Solutions Inc
03.2023 - 12.2023
Senior Business Analyst/Product Owner
T. Rowe Price
02.2017 - 02.2023
Business Analyst
Generali Global Assistance
01.2015 - 12.2016
Business Analyst
Kinder Morgan
11.2010 - 12.2014
Business Analyst
Garden Ridge
07.2009 - 10.2010
Business Analyst
Harris County
05.2008 - 06.2009
Master of Science - Electronics & Computer Engineering
Texas A&M University
Bachelor of Science - Electronics & Communication
Princeton College of Engineering And Technology
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