NAGA KANKATALA

Auto Answers for Garnishment Specialists:

• Architected the "Auto Answers" project, automating garnishment documentation process
• Co-created an admin-managed dashboard to streamline garnishment order processing
• Leveraged Amazon S3 to ensure secure handling and uploading of client garnishment documents.
• Reduced annual documentation time by 68%, cutting it from 30,417 to 9,500 hours boosting operational efficiency.

Manager on-the-Go:

• Engineered REST API endpoints for the "Manager on the Go" project by converting legacy PHP scripts to a Zend MVC framework
• Applied best practices in software development to ensure robust, scalable, and maintainable API architecture compatible with both mobile and web applications
• Received "Top HR Product of the Year 2020" award for enhancing user accessibility with this project.

Better Employee Transaction Interface (BETI):

• Transformed a crucial aspect of payroll processing within BETI, enabling 60-70 sub-features per client and reduced manual processing time by 99.4%.
• This project won 'Top HR Product 2021' and 'BIG Innovation 2023' awards for revolutionizing payroll automation

ESS Access Profile Dashboard:

• Rewrote the "Employee Self Service Dashboard" during a two-night hackathon(Code-A-Thon), enhancing its performance and user experience
• Employed advanced optimization techniques and streamlined codebase improvements to increase performance by 98%

Call Manager and Call Center Integration:

• Developed a REST API for this project generating actionable call volume and duration insights for Paycom leadership
• Facilitated leadership with comprehensive call data analysis to optimize client issue resolutions based on daily communication patterns