Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Naga Bindhu Madhavi Chilkuru

Jersey City,New Jersey

Summary

Bold, energetic and result-oriented Professional with 12+ years of overall IT experience. Critical thinking DevOps Engineer with extensive understanding of high availability architecture and concepts. Purpose-driven professional with capacity to be strong team player plus work effectively independently. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Devops Engineer

Salesforce
07.2018 - 03.2023
  • Working closely with architecture, development and IT teams to implement new application environment related requirements
  • Deploying and Scaling high traffic web application services on EC2 instances using Cloud Watch, Auto Scaling and ELB
  • Implemented microservice architecture for AWS platform making it highly available, scalable and data redundant
  • Hand-on experience on Git version control system
  • Set up of CICD end to end process to automate the deployments of Falcon managed platform by utilizing
  • Jenkins, sonarqube for code coverage and nexus artifactory
  • Experience in modifying shell scripts to automate the deployments
  • Installed and configured Rancher for orchestrating kubernetes cluster
  • Developing custom reporting tools, setting up automated health monitoring and alerting for builds and environments
  • Good experience in creating and configuring new build jobs, plugins management and other admin level tasks in
  • Jenkins
  • Maintaining Large scale Linux infrastructure
  • Working on server end to end support and Hardware cases (HP and Dell)
  • Exposed to all aspects of the Software development life cycle (SDLC) such as Analysis, Planning, Developing
  • Testing, Implementing, and Post-production analysis of the project
  • Involve in the day-to-day discussions with the Business team and develop the applications as per team guidelines
  • Involve in Agile Software Development to deliver the tasks on each sprint, not missing deadlines
  • Designed and implemented CI / CD pipelines for many java-based applications helping project teams develop, test and deliver software packages fast & reliably
  • Automating the servers using the ansible playbooks and python scripts
  • Worked on ansible playbooks for automation
  • Worked in releasing the services to production and lower environments
  • Update the code and change the versions required to the developer requirement and pushed to GitHub
  • Expertise in creating dashboards on Splunk
  • Monitored automated build and continuous software integration process to drive build/release failure resolution.
  • Worked with cross-functional design teams to create software solutions that improved overall functionality and performance.
  • Implemented best practices to protect data and assets.
  • Collaborated closely with product development teams and other stakeholders.
  • Tuned systems to boost performance.

Devops Engineer

SAP Labs
02.2016 - 07.2018
  • Installed and configured RHEL 6.x and CentOS on VMware Esxi hosts
  • Configured bare metal VMwareESXI hosts on top a Physical server
  • Worked on a complete cycle on migrating physical and virtual machines to cloud and test it
  • Created and managed virtual machines, VMware tools, Templates, Cloning, Deploy Virtual Machines from
  • Templates
  • Configured Puppet Master node infrastructure with load balancer and r10k enabled
  • Wrote modules for fetching the code from SVN repository and deploying remotely using puppet
  • Automated all the Systems administration tasks with Puppet modules and manifests
  • Used Subversion for pushing the code and managed Branch, merge and tag
  • Used Python and Bash scripting for the automation of the environment
  • Created master slave architecture on Jenkins and performed automated builds and deployments
  • Implemented CD pipeline with Jenkins and Puppet to complete the Automation from commit to Deployment
  • Maintained the dev, test, stage and production environments for proper functioning
  • Patch and Package management
  • Performing OS installations and server builds
  • Managing user accounts globally through TIC tool
  • Responsible for verifying for growth and space availability in the user databases
  • Installing/adding agents and adding patches
  • Configuring Servers and server builds
  • Instrumental in Health checking of servers, taking measures to avoid all vulnerabilities
  • Efficiently creating files systems, extending file systems based on service requests and managing them
  • Monitoring system logs, solving the Performance issues and preparing server reports
  • Handling tickets related to requests and incidents logged by the users and resolving them within the SLA
  • Proactive monitoring and handling job/process failures
  • Identification of root cause of the problems in the job/process/task/system
  • Installation and administration of TrendMicro agents on servers and their health check
  • Configuring and monitoring the jobs through TIC DIJON jobs
  • Patching on stand-alone machines (physical and virtual machines) on HP-UX, Linux operating systems
  • Managing SALTSTACK configuration management tool
  • Decommissioning the servers running on different Operating systems(RED HAT LINUX, HP-UX, SUSE)
  • Managing and troubleshooting NFS file systems issues.
  • Monitored automated build and continuous software integration process to drive build/release failure resolution.
  • Collaborated with team to analyze system solutions based on client requirements.

IT Analyst

Agilent Technologies
02.2015 - 02.2016
  • Implementing CRs
  • Implementing SRs
  • Responsible for NIS server management
  • Patch and Package management
  • Performing OS installations and server builds
  • Managing user accounts globally through various NIS servers
  • Responsible for verifying for growth and space availability in the user databases
  • Installing/adding agents and adding patches
  • Configuring Servers and server builds
  • Instrumental in Health checking of servers, taking measures to avoid all vulnerabilities
  • Efficiently creating files systems, extending file systems based on service requests and managing them
  • Monitoring system logs, solving the Performance issues and preparing server reports
  • Handling tickets related to requests and incidents logged by the users and resolving them within the SLA
  • Proactive monitoring and handling job/process failures
  • Adhering to the SLA’s for incident Resolution
  • Scheduling continuous activities in the backend through Tidal
  • Identification of root cause of the problems in the job/process/task/system
  • Installation and administration of Sophos agents on servers and their health check
  • Configuring and monitoring the jobs through Tidal Sysadmiral
  • TIDAL installation and managing on agents
  • Cluster patching, creating clustered file systems, file system extension
  • Patching on stand-alone machines (physical and virtual machines) on HP-UX, Linux operating systems
  • Troubleshooting TIDAL job failures
  • Managing CF engine and puppet tools
  • Decommissioning the servers running on different Operating systems(LINUX, HP-UX)
  • Managing and troubleshooting NFS, CIFS file systems issues
  • Managing, Vservers, computing nodes, EMOC in exalogic environment
  • Managing the servers in UCS environment, performing firmware upgrade on the servers in UCS environment

Frontline Engineer

Agilent Technologies
03.2014 - 02.2015
  • Manage and maintain the on-site desk-side support team on daily operations
  • Propose and implement processes and practices to enable soft savings to the client
  • Enable immediate support to VIP’s for any issues identified
  • Providing hands and feet support at Datacenter for installations and any maintenance activities
  • Asset Management, Tickets and SLA management
  • Backup Tape Rotation on Regular basis
  • Handle all User Laptop related issues including the hardware issues
  • Vendor Management for offshore and onsite teams
  • Installing/adding agents and adding patches
  • Configuring Servers and server builds
  • Decommissioning the servers running on different Operating systems(LINUX, HP-UX, WINDOWS)
  • Troubleshooting hardware issues in the data center
  • Supporting workstations at the location involving OS and hardware support as well
  • Patch and Package management
  • Performed preventative maintenance to keep tools and equipment functional.
  • Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.

Systems Engineer

Agilent Technologies
08.2011 - 03.2014


  • Implementing CRs
  • Implementing SRs
  • Responsible for NIS server management
  • Patch and Package management
  • Performing OS installations and server builds
  • Managing user accounts globally through various NIS servers
  • Responsible for verifying for growth and space availability in the user databases
  • Installing/adding agents and adding patches
  • Configuring Servers and server builds
  • Instrumental in Health checking of servers, taking measures to avoid all vulnerabilities
  • Efficiently creating files systems, extending file systems based on service requests and managing them
  • Monitoring system logs, solving the Performance issues and preparing server reports
  • Handling tickets related to requests and incidents logged by the users and resolving them within the SLA
  • Proactive monitoring and handling job/process failures
  • Adhering to the SLA’s for incident Resolution
  • Scheduling continuous activities in the backend through Tidal
  • Identification of root cause of the problems in the job/process/task/system
  • Installation and administration of Sophos agents on servers and their health check
  • Configuring and monitoring the jobs through Tidal Sysadmiral
  • TIDAL installation and managing on agents
  • Cluster patching, creating clustered file systems, file system extension
  • Patching on stand-alone machines (physical and virtual machines) on HP-UX, Linux operating systems
  • Troubleshooting TIDAL job failures
  • Managing CF engine and puppet tools
  • Decommissioning the servers running on different Operating systems(LINUX, HP-UX)
  • Managing and troubleshooting NFS, CIFS file systems issues
  • Managing, Vservers, computing nodes, EMOC in exalogic environment
  • Managing the servers in UCS environment, performing firmware upgrade on the servers in UCS environment

Education

B.E - Information Science & Engineering

VTU
2011

PUC -

KSEB
2007

SSLC (10th Standard) -

KSEB
2005

Skills

  • Skilled with RedHat Servers
  • Docker
  • Kubernetes
  • VMware
  • Jenkins CI
  • DevOps Principles
  • Continuous Deployment
  • AWS CloudFormation
  • Amazon EC2, S3, IAM, EKS
  • Puppet
  • Ansible
  • Nagios
  • Grafana
  • Prometheus
  • Python
  • Infrastructure Planning
  • User Account Management
  • Production Work
  • System Monitoring
  • Operational Support
  • System Maintenance
  • Multi-User System Management
  • Configuration and Management
  • Red Hat Satellite
  • Performance Tuning
  • Server Maintenance and Management
  • NIS, DNS, DHCP,Telnet, FTP, TCP/IP, SNMP, SMTP, DNS, NFS, FTP and HTTP

Certification

  • Red Hat Certified System Administrator (RHCSA)
  • Red Hat Certified Engineer (RHCE)
  • AWS Solutions Architect associate
  • Certified Kubernetes Administrator (CKA)
  • Graduated from Salesforce Accelerate Aspiring Leader Journey: Salesforce Accelerate Program

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Telugu
Native or Bilingual

Timeline

Devops Engineer

Salesforce
07.2018 - 03.2023

Devops Engineer

SAP Labs
02.2016 - 07.2018

IT Analyst

Agilent Technologies
02.2015 - 02.2016

Frontline Engineer

Agilent Technologies
03.2014 - 02.2015

Systems Engineer

Agilent Technologies
08.2011 - 03.2014

B.E - Information Science & Engineering

VTU

PUC -

KSEB

SSLC (10th Standard) -

KSEB

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Naga Bindhu Madhavi Chilkuru