Summary
Overview
Work History
Education
Skills
Timeline

Naga Tejaswini Kanakadandi Vennata

Salesforce Admin
South Jordan,UT

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Organized and proactive Customer Service Sales Specialist thrives on meeting challenging goals and exceeding customer expectations. Highly motivated, independent worker with excellent problem-solving and analytical skills. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

11
11
years of professional experience
3
3
years of post-secondary education

Work History

Salesforce Administrator

Oc Tanner
Utah, United States
07.2022 - Current
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Installed and configured middleware in Linux and Windows environments.
  • Implemented BI solution framework for business intelligence projects.
  • Developed and updated databases to handle customer data.
  • Set up and controlled user access levels across databases to protect important data.

Salesforce Administrator

Atlassian
Michigan, MI
01.2021 - 06.2022
  • Designed and developed analytical data structures.
  • Created and updated database designs and data models.
  • Skilled at working independently and collaboratively in a team environment.
  • Set up and controlled user access levels across databases to protect important data.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • created workflow rules and defined related tasks, emails alerts and field updates.
  • created UI pages using lightning app builder

Salesforce Administrator

Wolverine World Wide
New York, NY
07.2019 - 12.2020
  • Proved successful working within tight deadlines and a fast-paced environment.
  • workflow and validation create and maintain custom workflows and validation rules to automate our operations
  • setup and configuration
  • Create and update salesforce objects and data models,and be able to speak to the standard use cases for all standard objects
  • Run data exports and manage backups

Salesforce Administrator

Mphasis
India, Ind
10.2016 - 10.2018
  • Conducted tests to identify issues and make necessary modifications.
  • Created custom Dashboards for managers home page and gave accessibility to dashboards for authorized people
  • Involved for creating the validation rules ,workflow rules, Approval process and Process builder

Salesforce Administrator

Logic Planet
India, Ind
08.2012 - 09.2016
  • Teamed with partners to close deals for sales development.
  • Managing Salesforce roles,profiles,sharing rules,workflows,and groups.Importing sales department leads, contacts, and other data.
  • Manages all executive functions such as maintenance of user accounts,records,dashboards,and additional conventional tasks

Education

Bachelor of Science - Computers

Nagarjuna High School, Kadapa
06.2008 - 04.2011

Skills

CRM

Creative problem solving

Technical Support

Account management

Staff education and training

Report preparation

Complaint resolution

Key stakeholder relationship building

Relational Database Management

Database development

Timeline

Salesforce Administrator - Oc Tanner
07.2022 - Current
Salesforce Administrator - Atlassian
01.2021 - 06.2022
Salesforce Administrator - Wolverine World Wide
07.2019 - 12.2020
Salesforce Administrator - Mphasis
10.2016 - 10.2018
Salesforce Administrator - Logic Planet
08.2012 - 09.2016
Nagarjuna High School - Bachelor of Science, Computers
06.2008 - 04.2011
Naga Tejaswini Kanakadandi VennataSalesforce Admin