Nagina Ahmad

Military Service:

U.S. Army Reservist (June 2023 - Present) Rank: Private First Class (PFC)

MOS: 42 - Human Resource Specialist and Postal Service Specialist Demonstrated strong leadership skills

and a commitment to serving the country as a reservist. Trained in various military disciplines, including teamwork, discipline, and adaptability. Managed human resource functions

such as personnel management, recordkeeping, and administrative tasks. Oversaw postal service operations, including mail handling, sorting, and distribution.

• Reviewed job descriptions, identified necessary changes and updated accordingly.
• Coordinated benefits administration activities such as enrollments, changes, terminations and transfers.
• Ensured compliance with all federal and state labor laws regarding wages and hours worked.

• Consistently give outstanding internal/external customer service
• Set the bar for my team by continuously achieving and/or exceeding personal productivity/aus/ipt goals
• Meeting monthly/weekly deadlines by reporting all pertinent information to CDM/ADM
• Coaching and developing all team members to ensure their future success with the company
• Delegating effectively to achieve the common goal of a smooth running location
• Maintaining steady communication with the buying office to guarantee appropriate stock levels of business
• Writing monthly schedules, calculating revenue, counter and personal/team goals
• Event prep and execution, booking and follow up
• In-store training of new hires
• Interviewing/hiring of all prospective staff
• Facilitating meetings and developing agendas
• Striving to create an efficient and effective style of management to generate maximum revenue and maintain a healthy counter morale.

• Worked For Christine Dior as a Counter Manager
• Consistently give outstanding internal/external customer service
• Set the bar for my team by continuously achieving and/or exceeding personal productivity/aus/ipt goals
• Meeting monthly/weekly deadlines by reporting all pertinent information to CDM/ADM
• Coaching and developing all team members to ensure their future success with the company
• Delegating effectively to achieve the common goal of a smooth running location
• Maintaining steady communication with the buying office to guarantee appropriate stock levels of business
• Writing monthly schedules, calculating revenue, counter and personal/team goals
• Event prep and execution, booking and follow up
• In-store training of new hires
• Interviewing/hiring of all prospective staff
• Facilitating meetings and developing agendas
• Striving to create an efficient and effective style of management to generate maximum revenue and maintain a healthy counter morale.

• Worked For Christine Dior as a Counter Manager
• Consistently give outstanding internal/external customer service
• Set the bar for my team by continuously achieving and/or exceeding personal productivity/aus/ipt goals
• Meeting monthly/weekly deadlines by reporting all pertinent information to CDM/ADM
• Coaching and developing all team members to ensure their future success with the company
• Delegating effectively to achieve the common goal of a smooth running location
• Maintaining steady communication with the buying office to guarantee appropriate stock levels of business
• Writing monthly schedules, calculating revenue, counter and personal/team goals
• Event prep and execution, booking and follow up
• In-store training of new hires
• Interviewing/hiring of all prospective staff
• Facilitating meetings and developing agendas
• Striving to create an efficient and effective style of management to generate maximum revenue and maintain a healthy counter morale.

• Worked For Christine Dior as a Beauty Adviser.

• Worked in Fashion Accessories, Women Department as a sales associate
• Confidently performed cashiering for debit, credit, cash, and check transactions for customers, and careful balancing of the cash drawer for opening and closing time
• Creatively provided outstanding service for customers as a team effort and a main goal
• Attentive in assisting our customers in the fitting room area as well as maintaining the Department floor for cleanliness and overall tidiness
• Developed a personable rapport with regular customers, as well as visiting and new customers
• Mentoring new associates
• Provided outstanding friendly phone service for customers looking for clothing apparel in our stores, including general information.

• Greeted dozens of customers daily at front door offering assistance with purchases
• Answered questions regarding Fashionista Credit Card, weekly sales and return policies
• Manage front desk, assisting customers with purchases, exchanges and item holding.

• Worked as a cashier and eventually supervisor
• Supervised 4 employees in the day shift.