Naglaa Elgammal
Grosse Pointe Woods
Summary
Experienced with patient care, clinical support, and medical documentation. Utilizes effective communication skills to collaborate with healthcare teams and ensure patient well-being. Knowledge of standard medical procedures and protocols, ensuring high-quality care in fast-paced settings. Strong organizational and problem solving skills. Committed to leveraging qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Substitute Teacher
EDU Staff
09.2022 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Office Coordinator
Evolution
07.2023 - 08.2024
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
Office Manager
American Center for Pain Management
10.2017 - 05.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Office Coordinator
Maryland Health Services
08.2017 - 01.2018
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Coordinated company events, fostering team building and boosting overall morale.
- Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
Education
M.D. - Nursing
University of Detroit Mercy
Detroit, MI05-2026
J.D. - Law
University of Toledo College of Law
Toledo, OH05-2013
Bachelor of Science - Political Science
Wayne State University
Detroit, MI 05-2009
Skills
- Team building and problem solving
- Great communication
- Experience in patient care setting
- Vital signs monitoring
- Compassionate care
- Mobility assistance
Timeline
Office Coordinator
Evolution
07.2023 - 08.2024
Substitute Teacher
EDU Staff
09.2022 - Current
Office Manager
American Center for Pain Management
10.2017 - 05.2023
Office Coordinator
Maryland Health Services
08.2017 - 01.2018
M.D. - Nursing
University of Detroit Mercy
J.D. - Law
University of Toledo College of Law
Bachelor of Science - Political Science
Wayne State University
Similar Profiles
Nour HazimeNour Hazime
Student Observer at Edu staffStudent Observer at Edu staff
Gabriella Byars-TaorminaGabriella Byars-Taormina
Substitute Teacher at EDU StaffSubstitute Teacher at EDU Staff
Sujata KhadkaSujata Khadka
Personal Support Worker at S.R.T. Med-StaffPersonal Support Worker at S.R.T. Med-Staff
Michael HaddadMichael Haddad
Sales Manager at Carmela FoodsSales Manager at Carmela Foods
Victoria Kelly ThomasVictoria Kelly Thomas
Crew Member at Trader JoesCrew Member at Trader Joes