Nagy gohar
euless
Summary
Dynamic and results-oriented professional with a proven track record at FedEx, where meticulous package handling significantly reduced damage rates. Skilled in team collaboration and CCTV monitoring, demonstrating exceptional problem-solving abilities and a commitment to safety. Excelled in fast-paced environments, enhancing team productivity and fleet efficiency through effective training and streamlined processes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Package Handler
FedEx
07.2024 - Current
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Followed safety regulations to maintain safe work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
Host
HMS Host International
03.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Backed up servers by checking on tables and retrieving items for guests.
Security Officer
Marksman Security
05.2017 - 12.2020
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Fleet Service Clerk
Envoy Airlines
01.2015 - 05.2017
- Streamlined recordkeeping processes by organizing digital files and implementing document retention policies, increasing ease of access for relevant parties when needed.
- Enhanced fleet efficiency by implementing streamlined maintenance schedules and tracking systems.
- Guided planes for all arrivals and departures with strong focus on safety.
- Increased team productivity by providing ongoing training and support to fellow Fleet Service Clerks.
Education
HVAC
South Texas Vocational Technical Institute
Arlington, TX08-2025
GED -
Cairo High School
Cairo ,egypt09-2012
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Packaging
- Loading and unloading
- Truck loading and unloading
- Packing boxes
- Workplace cleanliness
- Sorting packages
- Label reading
- Fragile item handling
- Truck loading
- Shipping and receiving
- Package preparation
- Maintaining equipment
- Product packing
- Security guard license
- General security
- CCTV monitoring
- Incident reporting
- Report writing
- Access control
- Guest relations
- Telephone reception
- Server support
- Table assignment coordination
- Reservation coordination
- Seating arrangements
- Dangerous goods handling
- Ground support coordination
- Safety awareness
- Airport safety regulations
- Baggage management
- Safety regulations
- Airline policies
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
Certification
valid security licenses
Languages
Arabic
Full Professional
English
Full Professional
Timeline
Package Handler
FedEx
07.2024 - Current
Host
HMS Host International
03.2024 - Current
Security Officer
Marksman Security
05.2017 - 12.2020
Fleet Service Clerk
Envoy Airlines
01.2015 - 05.2017
valid security licenses
HVAC
South Texas Vocational Technical Institute
GED -
Cairo High School
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