Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nagy Mawoad

Plymouth,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.

Overview

15
15
years of professional experience

Work History

Real Estate Agent

Exp Realty
11.2022 - Current
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Advised clients on market conditions and property value for informed decision-making.
  • Reviewed market research data and changed sales plans accordingly.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Reviewed and executed confidential documents, contracts and disclosures.

Contractor

George Rizkalla LLC
11.2018 - Current
  • Created and managed project plans, timelines and budgets.
  • Generated reports detailing findings and recommendations.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Moulding Operator

Hershey Co
03.2016 - 11.2018
  • Drafted reports detailing machine production outputs and material quantities.
  • Analyzed and measured final products with precision tools to confirm compliance to specifications and standards.
  • Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
  • Performed quality assurance tasks to promote accuracy and minimize mistakes.
  • Set up machines to start production cycles and controlled machine settings.
  • Kept accurate records of defective units or products.
  • Inspected machine parts with measuring tools.

Machine Operator

Aryzta
03.2013 - 11.2016
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Made sure that products were produced on time and are of good quality.

Owner

Star Cafe (restaurant)
12.2012 - 03.2013
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Purchased food and cultivated strong vendor relationships.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Sales Supervisor

Tiba Health Care
04.2011 - 06.2012
  • Analyzed risk factors to recommend appropriate coverage levels.
  • Negotiated contracts and terms of sale with potential customers.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Team Leader sales

British American Tobacco
12.2009 - 04.2011
  • Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
  • Promoted exceptional customer service by engaging clients on sales floor.
  • Checked store merchandise regularly for proper display and replenishment.

Sales Supervisor

Barclays Bank
06.2008 - 11.2009
  • Analyzed sales data to set quotas and assess potential areas of growth.
  • Created employee schedules to align coverage with forecasted demands.
  • Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
  • Trained team members in successful strategies to meet operational and sales targets.

Education

Courses - Computer And Information Sciences

University of Michigan
Michigan Center, MI

Bachelor Degree - Economic And Foreign Trade

New Cairo Academy
Egypt
04.2008

Programming

Vision Academy Golden
2007

Skills

  • Computer skills
  • Excellent knowledge of Most operating system
  • Excellent knowledge of
  • Microsoft office
  • Excel Databases
  • SQL Database
  • Additional Skills
  • Flexible
  • Responsible
  • Respect Work
  • Leadership personality
  • Self and fast learning
  • Hard worker
  • Ability to work under pressure
  • Ability to organize, plan & take decisions
  • Creative
  • Other Skills
  • Bilingual ( English & Arabic )
  • VideoGrapher
  • Social Media Creator
  • Leadership
  • Supervising Employees
  • Program Testing Software
  • SQL Server Reporting Services
  • Python
  • Operational Safety
  • Equipment Inspection
  • OSHA Requirements
  • Microsoft Office
  • Production Targets
  • Team Goals
  • Pattern Recognition
  • Active Learning
  • Warehouse Best Practices
  • Production Deadline Management
  • OSHA Workplace Safety
  • First Aid Certified
  • Team Player
  • Strategic Planning
  • Photography Shoots

Timeline

Real Estate Agent

Exp Realty
11.2022 - Current

Contractor

George Rizkalla LLC
11.2018 - Current

Moulding Operator

Hershey Co
03.2016 - 11.2018

Machine Operator

Aryzta
03.2013 - 11.2016

Owner

Star Cafe (restaurant)
12.2012 - 03.2013

Sales Supervisor

Tiba Health Care
04.2011 - 06.2012

Team Leader sales

British American Tobacco
12.2009 - 04.2011

Sales Supervisor

Barclays Bank
06.2008 - 11.2009

Courses - Computer And Information Sciences

University of Michigan

Bachelor Degree - Economic And Foreign Trade

New Cairo Academy

Programming

Vision Academy Golden

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