Nahaliel Green

Project description : Developed a landing page for a library to inform users about library services and events.

• Implemented a dynamic frontend using HTML, and CSS, to enhance user experience
• Developed custom WordPress themes for clients, resulting in a tailored web presence aligned with their brand identity.
• Used BEM, Flexbox, and positioning elements to create a well-structured, responsive layout
• Optimized site performance, resulting in a 25% increase in page load speed
• Enhanced website functionality by optimizing existing code and implementing new features.

Project Description : Created a website for a library coffee shop where customers can learn about the shop, find recipes, and book reservations.

• Designed a user-friendly interface with HTML and CSS for seamless interaction
• Developed backend services for reservation management with robust authentication
• Embedded content, created forms, utilized iframes, and incorporated animations and special effects
• Achieved a 30% improvement in customer engagement through intuitive design and functionality

Project Description : Built a web profile for users to showcase their trips using pictures. Enhancing the experience by allowing complete customization of the site through the use of java script, frontend and backend development.

• Crafted an engaging frontend experience using HTML, CSS, and JavaScript
• Implemented backend solutions for user profile management and photo uploads
• Utilized media queries and grid layout to ensure the site was fully responsive, enabling seamless functionality across multiple devices
• Incorporated arrays, objects, functions, conditionals, loops, and DOM manipulation for robust functionality
• Integrated JavaScript to enable users to make personal changes to their profiles
• Increased user engagement by 40% through interactive features and responsive design

• Developed customized training materials for clients, empowering them to effectively operate their newly installed systems
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
• Boosted revenues by upselling and cross-selling products to new and established customers
• Displayed products at over 25+ stores properly at customer sites and according to company specifications and policies

• Increased customer satisfaction by providing timely and efficient service for various technical issues
• Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly
• Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences
• Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation

• Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality
• Enhanced customer satisfaction by promptly addressing concerns and providing efficient solutions
• Developed strong product knowledge to provide informed recommendations based on individual customer needs
• Collaborated with team members to develop best practices for consistent customer service delivery
• Increased customer satisfaction by addressing and resolving complex issues effectively