Hardworking and reliable individual with strong ability in customer service and team work. Offering compassion to others and strong communication. Highly organized, proactive and punctual with team-oriented mentality.
Overview
5
5
years of professional experience
Work History
Patient Safety Companion
Crozer Chester Medical Center
07.2023 - Current
Supported patients and family members, actively listening to concerns and offering compassionate care.
Disinfected tools, equipment and surfaces between patients.
Answered patient inquiries and provided information about healthcare services.
Took and recorded patients' vital signs, documenting in medical charts.
Completed necessary reports and documentation on time and to specifications.
Managed and monitored Geri Psych Patients, Step Down Unit Patient and ER Crisis Patients
Patient Care Tech
Patient Care Tech
02.2022 - 04.2023
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Maintained clean and safe environment to promote patient safety and comfort.
Answered patient assistance calls, assessed needs, and offered qualified support.
Home Health Aide
Verity Home Health
02.2019 - 12.2022
Monitored vital signs and medication use, documenting variances and concerning responses
Helped clients maintain daily living standards by assisting with personal hygiene needs
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Documented behavioral incidents thoroughly to keep accurate records.
Office Receptionist
Philadelphia Federation of, Teachers
06.2019 - 09.2022
Keeping patient rooms clean and organized
Monitoring patient health and measuring vital signs
Maintaining accurate patient records
Assisting healthcare team with administering treatments
Collecting liquid samples or specimens for testing
Performing basic nursing procedures such as administering medications
Reporting any changes in patients' conditions to a registered nurse or physician
Providing emotional support and assisting patients with basic needs such as dietary intake, grooming, and personal hygiene
Maintaining close communication with patient's healthcare team
Keeping patient rooms clean and organized
Monitoring patient health and measuring vital signs
Maintaining accurate patient records
Assisting healthcare team with administering treatments
Collecting liquid samples or specimens for testing
Performing basic nursing procedures such as administering medications
Reporting any changes in patients' conditions to a registered nurse or physician
Providing emotional support and assisting patients with basic needs such as dietary intake, grooming, and personal hygiene
Maintained office supplies inventory by checking stock and ordering new supplies as needed
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons
Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments
Supported office needs including taking messages, scanning documents and routing business correspondence
Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Nursing Assistant
Total Home Health
01.2021 - 07.2021
Assessed vitals and noted medical information to report changes to nursing staff and physicians
Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize
workflow
Collaborated with interdisciplinary teams to carry out doctor orders and treatment care plans
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and
exercising
Maintained sanitary conditions by providing immediate wound care and dressing changes
Engaged with patient family and friends to provide courteous visit experience
Responded to patient alarms and needs-assessment requests to identify course
of treatment.
Senior Administrative Director of Laboratory Services at Crozer Health System, Crozer Chester Medical CenterSenior Administrative Director of Laboratory Services at Crozer Health System, Crozer Chester Medical Center
Certified Medical Assistant, Gastroenterology at Crozer Chester Medical CenterCertified Medical Assistant, Gastroenterology at Crozer Chester Medical Center