Naheira Pimentel Ruiz
Allentown,PA
Summary
Talented cook with experience in fast-paced kitchen environments. Clear and efficient communicator with team-oriented focus and skills to effectively work with all restaurant staff to review and prepare orders. Adept at kitchen organization and cleanliness and customer service. Skilled in POS system operation.
Overview
1
1
year of professional experience
Work History
Line Cook
Red Robin
09.2022 - 05.2023
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared food items in compliance with recipes and portioning control guidelines, as well as customer specifications.
- Checked food temperature regularly to verify proper cooking and safety.
- Plated and presented all dishes to match established restaurant standards.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Customer Service Cashier
Pizza Hut
11.2021 - 05.2022
- Used POS system to enter orders, process payments and issue receipts.
- Counted money in drawers at beginning and end of each shift.
- Redeemed coupons to discount purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Resolved customer complaints
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained clean and tidy checkout and eating areas.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Learned duties for cook positions and provided backup during rush hours.
Education
Bachelor of Arts - Music Education
UMass Boston
Boston, MA05.2027
Skills
- Reliable and Trustworthy
- Highly motivated
- Team Coordination
- Customer Service
- POS System Operation
- Payment Collection
- Customer Complaint Resolution
- Stock Rotation
- Server Communication
- Following Cooking Methods and Recipe adherence
- Kitchen Organization
- Kitchen Sanitization
- Portioning
- Food Safety
- Food Presentation
- Attention to Detail
- Deep Fryer Operation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Line Cook
Red Robin
09.2022 - 05.2023
Customer Service Cashier
Pizza Hut
11.2021 - 05.2022
Bachelor of Arts - Music Education
UMass Boston
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