Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nahima Abad-Martinez

New Windsor,MD

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, receiving, invoicing, customer service, database management, vendor process and retail management. Recognized for exemplary customer service and team collaboration.

Overview

10
10
years of professional experience

Work History

Asset Protection Operations Coach

Walmart
Frederick, MD
03.2017 - Current
  • Improved revenue consistently, establishing clear goals and coaching employees to enhance performance.
  • Controlled reduction of loss inventory by protecting company assets.
  • Oversaw retail operations to ensure all stations were operating efficiently and maintaining customer service standards.
  • Analyzed data from the loss prevention system to identify areas of risk or potential shrinkage.
  • Ensured compliance with federal, state and local laws and regulations relating to asset protection.
  • Monitored security systems such as CCTV cameras, alarm systems, access control systems and other safety equipment.
  • Conducted investigations of shoplifting incidents and employee theft cases.
  • Performed regular inspections of stores to ensure adherence to company guidelines regarding safety practices.
  • Investigated suspicious activities that may lead to internal and external fraud or theft.
  • Collaborated with other departments within the organization on projects involving asset protection.
  • Established relationships with local law enforcement agencies for mutual benefit when dealing with criminal activity.

Bank Teller

Banco Popular of Puerto Rico
San Juan, PR
10.2013 - 07.2016
  • Identified and managed cross-selling opportunities by providing updated and accurate knowledge of financial product and service offerings.
  • Reconciled transactions and verified cash totals without variances.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.

Education

BBA - Accounting

Universidad Metropolitana
11.2013

Master of Science - Cibersecurity

Wilmington University
New Castle, DE

Skills

  • Bilingual (Spanish/English)
  • Operations Management
  • Business Development
  • Employee Supervision
  • Training and Mentoring
  • Operational Planning
  • Budget Administration
  • Profitability and Revenue Generation
  • Process Improvement
  • Customer Engagement
  • Loss Prevention
  • Staff Recruitment
  • Leadership Development
  • Inventory Control

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Asset Protection Operations Coach

Walmart
03.2017 - Current

Bank Teller

Banco Popular of Puerto Rico
10.2013 - 07.2016

BBA - Accounting

Universidad Metropolitana

Master of Science - Cibersecurity

Wilmington University

Similar Profiles

CREATE PROFILE
Nahima Abad-Martinez