Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nahin Rahman

Laveen,AZ

Summary

Customer Service Specialist with proven ability to prioritize tasks and excel in fast-paced environments. Expertise in managing high volumes of inbound calls while maintaining strong customer relationships. Skilled in CRM systems and active listening, consistently achieving high customer satisfaction ratings. Recognized for effectively resolving escalated issues and contributing to team success through collaboration and rapport-building.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Circle K
Phoenix, AZ
03.2024 - Current
  • Answered customer inquiries via phone, email, and chat.
  • Developed positive relationships with customers through friendly interactions.
  • Supported sales team members to drive growth and development.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Developed strong relationships with customers by providing personalized assistance and support.

Education

Bachelor of Science - Data Science

Arizona State University
Tempe, AZ
05-2026

Skills

  • Data analysis
  • Customer service
  • Problem solving
  • Effective communication
  • Stress management
  • Multitasking and organization
  • Documentation
  • Product promotion
  • Cultural awareness
  • Computer proficiency
  • Active listening
  • Prioritization
  • Conflict mediation
  • Money handling
  • Customer satisfaction measurement

Languages

English
Professional

Timeline

Customer Service Representative

Circle K
03.2024 - Current

Bachelor of Science - Data Science

Arizona State University

Similar Profiles

CREATE PROFILE
Nahin Rahman