Nahir Llorens
Staten Island,NY
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Kids Boxing and Kickboxing Coach
Finest Fitness Gym
06.2022 - Current
- Reduced player injury rates with the implementation of tailored warm-up routines and strength conditioning exercises.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
- Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
Bartender/server
Lobo Loco
09.2023 - 12.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender/server
Angels Tavern
01.2023 - 07.2023
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Kept bar presentable and well-stocked to meet customer needs.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
High School Diploma -
Orville H. Platt High School
06.2005
Skills
- Personable and Friendly
- Complaint Resolution
- Appointment Scheduling
- Data Entry
- Computer Proficiency
- Customer Service
- Quality Control
- Travel Planning
Languages
Spanish
Native or Bilingual
English
Full Professional
References
Alena Aminova - 6 years- 718-541-3232
Nelson Melendez - 12 years - 813-735-3944
Eddie Cosia - 3 years - 646-533-1745
Timeline
Bartender/server
Lobo Loco
09.2023 - 12.2023
Bartender/server
Angels Tavern
01.2023 - 07.2023
Kids Boxing and Kickboxing Coach
Finest Fitness Gym
06.2022 - Current
High School Diploma -
Orville H. Platt High School
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