Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
13
13
years of professional experience
Work History
Bartender
Benny's
03.2023 - Current
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Handled simultaneous customer, team, and business needs
Completed requisitions to maintain required stock par levels.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Obtained cash bank and stocked service bar to prepare for operation.
Server/ Bartender
Highbridge House
02.2020 - 04.2023
Used slow periods to restock supplies, ice, trays, and delivery bags.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Cultivated warm relationships with regular customers.
Served food and beverages promptly with focused attention to customer needs.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Processed orders and sent to kitchen employees for preparation.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Service/ Bar Manager
Red Lobster
01.2012 - 02.2023
Upsold daily specials and beverage promotions to exceed daily sales goals.
Improved customer service rankings by resolving issues quickly and accurately.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Recruited, hired and trained staff on bar practices, customer service standards.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Maximized quality assurance by completing frequent line checks.
Customer Service Team Member and Food Service Crew at Benny's American BurgerCustomer Service Team Member and Food Service Crew at Benny's American Burger