Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nahom Desta

Denver,USA

Summary

Experienced and reliable candidate with a proven track record in safely transporting passengers on time. Demonstrated ability to excel in both independent and team-oriented environments, showcasing efficiency and effectiveness. Committed to delivering exceptional customer service by prioritizing passenger comfort and satisfaction, ensuring a pleasant and enjoyable travel experience for all.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Student Driver

HopSkipDrive
01.2024 - Current


  • Cultivated strong communication skills through effective passenger interactions.
  • Leveraged GPS navigation systems to efficiently traverse unfamiliar routes
  • Handled high-pressure situations with calm and appropriate responses.
  • Maintained vehicle interior cleanliness through routine window cleaning and trash removal.

Uber/Lyft Driver

Uber
04.2019 - Current
  • Followed all traffic laws and regulations to ensure compliance and prevent accidents
  • Provided exceptional customer service by being courteous, professional, and helpful during interactions with clients at pick-up/drop-off locations
  • Maintained cleanliness inside the vehicle by regularly cleaning the interior surface

Food Delivery Driver

DoorDash / UberEATS / GrubHub
04.2019 - Current
  • Delivered packages and goods to customers in a timely and efficient manner
  • Recorded delivery details, including timestamps, recipient information, and specific instructions.
  • Ensured the safe handling and transportation of fragile or perishable items
  • Provided excellent customer service by addressing inquiries and concerns promptly and professionally

Shuttle Driver

The Parking Spot
02.2020 - 05.2022
  • Safely transported passengers to and from designated locations, adhering to all traffic laws and regulations
  • Ensured shuttle vehicle cleanliness and maintenance for optimal passenger experience.
  • Delivered outstanding support to passengers by handling luggage efficiently.
  • Managed daily schedules and routes efficiently to ensure on-time pick-ups and drop-offs for passengers
  • Performed routine inspections of the shuttle vehicle, checking fuel levels, tire pressure, brakes, lights, etc
  • Addressed passenger concerns with professionalism and composure.

Cabin Cleaner

Southwest Airlines
06.2020 - 09.2020
  • Conducted comprehensive cleaning and sanitization of designated areas.
  • Operated diverse cleaning equipment and supplies to ensure optimal results.
  • Coordinated tasks with team members for efficient execution.
  • Adhered to safety guidelines while handling hazardous materials.

Pizza Delivery Driver

Pizza Hut
11.2019 - 04.2020
  • Delivered pizzas to customers in a timely and efficient manner, ensuring customer satisfaction
  • Greeted customers warmly and addressed concerns efficiently.
  • Navigated through various routes using GPS systems to optimize delivery time
  • Handled multiple orders simultaneously, prioritizing deliveries based on distance and order time
  • Verified condition and quality of items prior to customer delivery.

Package Handler

Amazon Warehouse
11.2019 - 02.2020
  • Efficiently packaged and labeled products for shipment, ensuring accuracy and adherence to quality standards
  • Operated packaging machinery, such as shrink wrap machines and pallet jacks, to facilitate the packaging process
  • Collaborated with team members to meet daily production goals, consistently achieving or exceeding targets
  • Inspected products for defects or damages before packaging, taking necessary corrective actions when needed

PSA Agent

Prospect Airport Services
01.2019 - 11.2019
  • Provided exceptional customer service to passengers, ensuring a positive travel experience
  • Effectively resolved customer complaints and concerns in a professional manner
  • Handled flight disruptions with effective communication and alternative solutions.
  • Effectively communicated with passengers to understand their specific needs and preferences

Traffic Agent

GLOBAL PARKING
02.2019 - 07.2019
  • Delivered swift roadside assistance to motorists in distress.
  • Performed immediate repairs for flat tires, dead batteries, and lockouts to maintain customer satisfaction.
  • Ensured accuracy in recording service call details and solutions.
  • Collaborated with dispatchers to prioritize service requests based on urgency and location proximity
  • Exhibited excellent customer service skills by calmly addressing concerns of distressed drivers.

Education

High school diploma - Continuation

Great Basin High
Clearfield, UT
12.2018

Certificate - Manufacturing technology

Davis Technical college
UT
10.2018

Certificate - Basic auto mechanics

Job corps
UT
07.2018

Skills

  • Self-discipline
  • Teamwork and collaboration
  • Customer service
  • Multitasking
  • Attention to detail
  • Time management
  • Problem-solving abilities
  • Organizational skills
  • Adaptability and flexibility
  • Physical strength
  • Punctuality
  • Self motivation
  • Professionalism

Certification

  • Manufacturing technology
  • Basic auto mechanics

Timeline

Student Driver

HopSkipDrive
01.2024 - Current

Cabin Cleaner

Southwest Airlines
06.2020 - 09.2020

Shuttle Driver

The Parking Spot
02.2020 - 05.2022

Pizza Delivery Driver

Pizza Hut
11.2019 - 04.2020

Package Handler

Amazon Warehouse
11.2019 - 02.2020

Uber/Lyft Driver

Uber
04.2019 - Current

Food Delivery Driver

DoorDash / UberEATS / GrubHub
04.2019 - Current

Traffic Agent

GLOBAL PARKING
02.2019 - 07.2019

PSA Agent

Prospect Airport Services
01.2019 - 11.2019

Certificate - Basic auto mechanics

Job corps

High school diploma - Continuation

Great Basin High

Certificate - Manufacturing technology

Davis Technical college

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