Nahom Negasi
Las Vegas,Nevada
Summary
Proven sales professional with a track record of enhancing customer satisfaction and sales at Independent Solar through expert relationship building and customer care. Skilled in networking and objection handling, I excel in creating meaningful customer engagements and boosting referral marketing. Achieved significant sales growth by leveraging both interpersonal and analytical skills.
Overview
2
2
years of professional experience
Work History
Salesperson
Independent Solar
06.2024 - Current
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Networked within community to build and nurture successful relationships with new and long-term customers.
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Salesperson
Tempo Solar
05.2024 - 06.2024
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Passenger Service Assistant
Prospect
09.2023 - 05.2024
- Announced flight status updates and information about gate changes over PA system.
- Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
- Oversaw ticketing, gate and ramp services.
- Tagged baggage and routed to appropriate location for loading and screening.
- Provided boarding assistance to elderly, sick or injured people.
- Provided customers with information on routes, timetables or concourses.
Crew Member
Raising Canes
05.2022 - 09.2023
- Trained new team members on procedures, customer service, and sales techniques.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
- Stocked shelves to organize aisles in assigned department.
- Took orders, prepared meals, and collected payments.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Worked front counter, drive-thru and other areas.
- Operated cash register to ring up final bill and process various forms of payment.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
BBA - Finance
University of Nevada - Las Vegas
Las Vegas, NV12.2026
High School Diploma -
East Career Technical Academy
Las Vegas, NV05.2023
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
- Networking
- Objection handling
- Complaint Handling
- Social selling
Timeline
Salesperson
Independent Solar
06.2024 - Current
Salesperson
Tempo Solar
05.2024 - 06.2024
Passenger Service Assistant
Prospect
09.2023 - 05.2024
Crew Member
Raising Canes
05.2022 - 09.2023
BBA - Finance
University of Nevada - Las Vegas
High School Diploma -
East Career Technical Academy
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