Nahom Woldu

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Investigated suspicious activities and persons to maintain security of premises.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Monitored CCTV cameras and alarm systems for security breaches.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.

• Answered general questions about parking fees, facilities, and directions.
• Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
• Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
• Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
• Maintained a safe and secure parking environment by conducting regular patrols and reporting any suspicious activity.
• Kept parking lot usage orderly by enforcing parking regulations.
• Monitored parking space availability to direct customers to open spots quickly.