Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Nahomi Cruz

Shoreline,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Cashier

Safeway
Shoreline, WA
01.2024 - Current
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Performed other duties as assigned by management.

Assistant Manager (Starbucks)

Safeway
Shoreline, WA
06.2022 - 06.2025
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Managed customer service inquiries and complaints in a timely manner.
  • Implemented quality control measures to uphold company standards.
  • Encouraged baristas to suggest creative ideas for improving customer experience.
  • Ensured compliance with health department regulations related to food handling practices.
  • Ordered products from suppliers when inventory was low or out of stock.
  • Performed opening duties such as setting up espresso machines for the day's operations.

Store Manager

Salmon Service Center (Chevron)
Seattle, WA
03.2022 - 04.2024
  • Updated POS system with new products and promotional offers.
  • Monitored inventory levels and placed orders to restock shelves.
  • Performed regular price checks to ensure competitive pricing.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

High School Diploma -

Career Link
Seattle, WA
07-2016

Skills

  • Point of sale operation
  • Cash handling
  • Customer service
  • Inventory management
  • Regulatory compliance
  • Team leadership
  • Employee training
  • Customer relations
  • Espresso preparation
  • Food safety

Languages

Spanish
Elementary

References

References available upon request.

Timeline

Cashier

Safeway
01.2024 - Current

Assistant Manager (Starbucks)

Safeway
06.2022 - 06.2025

Store Manager

Salmon Service Center (Chevron)
03.2022 - 04.2024

High School Diploma -

Career Link