Nahomi Miranda
Norcross,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Dispatcher
RM Lines
04.2021 - Current
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of 4 fleet vehicles.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
Front Desk Receptionist
Clinica Union
11.2019 - 12.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
Shift Manager/Key Holder
Atlanta Check Cashers
09.2016 - 09.2019
- Completed store opening and closing procedures.
- Trained and mentored new employees.
- Processed cash, credit, debit, and check payments.
- Counted out cash drawers and balanced totals.
- Received and counted money.
- Opened inventory boxes and restocked shelves.
- Oversaw team of 4 employees.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained team members in successful strategies to meet operational and sales targets.
Education
High School Diploma -
Tucker High School
Tucker, GA08.2016
Skills
- Office Supplies and Inventory
- Coordinate Services
- Paperwork Submission
- Closing Tickets
- Data Confirmation
- Telephone Etiquette
- Delegation and Supervision
- Customer Inquiries
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Dispatcher
RM Lines
04.2021 - Current
Front Desk Receptionist
Clinica Union
11.2019 - 12.2020
Shift Manager/Key Holder
Atlanta Check Cashers
09.2016 - 09.2019
High School Diploma -
Tucker High School
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