Nahommi Preciado
Aliso Viejo,CA
Summary
Dynamic leader with a proven track record at South of Nicks, excelling in staff training and development, and exceptional guest service. Spearheaded sanitation protocols and table management strategies, significantly enhancing dining experiences. Skilled in conflict resolution and fostering teamwork, I consistently ensure food safety compliance and cultivate repeat business through strong interpersonal skills.
Overview
3
3
years of professional experience
Work History
Hostess
South of Nicks
Laguna Beach, CA
06.2022 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Diploma -
Capistrano Union Highschool
San Juan Capistrano, CA06.2024
Skills
- Staff training and development
- Sanitation standards
- Food safety compliance
- Task delegation
- Table management
- Guest service
- Shift planning
- Organization
- Complaint handling
- Strong leadership
- Teamwork and collaboration
Languages
spanish
Native or Bilingual
Timeline
Hostess
South of Nicks
06.2022 - Current
Diploma -
Capistrano Union Highschool