Nahomy Deleon
Lowell,MA
Summary
Dedicated and passionate job seeker with exceptional organizational skills, eager to contribute to an entry-level position. Committed to supporting team efforts and driving the achievement of company goals through a proactive and collaborative approach. Possesses a strong desire to learn and grow within a dynamic environment, bringing enthusiasm and a strong work ethic to every task. Prepared to make a positive impact by leveraging skills and determination in a fast-paced setting.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Class B CDL Driver
Nrt Bus
09.2017 - 08.2025
- Operating school bus to transport authorized passengers to and from school in a safely & timely manner.
- Assisting passengers boarding and disembarking school bus when needed (ex. wheelchair passengers)
- Maintained accurate logs of mileage, fuel usage, and maintenance activities.
- Adhered to all local, state, and federal transportation regulations consistently.
- Maintaining proper CDL and state school bus certifications.
- Planned effective routes using a specific software with end-to-end visibility, real-time GPS tracking, and other management features to improve efficiency, save costs, and ensure accuracy.
- Transported passengers safely and efficiently across designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Delivered exceptional customer service, addressing concerns promptly and professionally.
- Navigated challenging road conditions, ensuring safe transportation of goods and passengers.
- Contributed to team success by providing backup support for fellow drivers during peak periods or absences.
- Kept vehicles well maintained and clean for pleasant passenger experiences.
- Clearly and effectively communicated with other drivers and dispatch via radio.
- Managed over 70 pupils per trip.
7D Driver
Nrt Bus
08.2014 - 09.2017
- Ensured safe transportation of students to and from school, adhering to all traffic regulations.
- Conducted pre-trip vehicle inspections, maintaining compliance with safety standards and regulations.
- Communicated effectively with parents and school staff regarding pickup and drop-off schedules.
- Developed efficient routing strategies to minimize travel time while maximizing safety and reliability.
- Communicated effectively with parents, teachers, and administrators regarding student behavior or concerns during transit.
- Managed emergencies efficiently by following established protocols, safeguarding the well-being of students on board.
- Maintained a clean, safe, and organized vehicle for comfortable student transportation.
School Bus Monitor
Nrt Bus
12.2013 - 08.2014
- Ensured student safety during transportation by monitoring boarding and disembarking procedures.
- Assisted drivers in maintaining route schedules, ensuring timely arrivals at school and home.
- Facilitated positive interactions among students, promoting respectful behavior on the bus.
- Reported any incidents or concerns to appropriate authorities to enhance safety protocols.
- Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Developed strategies to improve student engagement and reduce distractions during transit.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Communicated with bus drivers, contractors and schools regarding route changes.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
- Managed over 70 pupils per trip.
Retail Sales Associate
Charlotte Russe
09.2012 - 12.2013
- Delivered exceptional customer service to enhance shopping experiences and foster repeat business.
- Trained new team members on sales techniques and company policies to ensure consistent service quality.
- Managed inventory levels and organized product displays to optimize store layout and accessibility.
- Processed transactions accurately and efficiently, maintaining cash register integrity throughout shifts.
- Conducted regular stock audits to identify discrepancies and recommend corrective actions for improvement.
- Greeted customers and helped with product questions, selections, and purchases.
- Managed approximately 50 customers per day.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Waitress Trainee
Las Palmas Restaurant
10.2010 - 12.2013
- Provided excellent customer service by promptly taking and delivering orders.
- Assisted in maintaining cleanliness and organization of dining area and kitchen.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Adapted quickly to changing menus and daily specials to enhance guest experience.
- Supported team members during peak hours to manage high customer volume efficiently.
- Developed familiarity with menu items, enabling accurate recommendations to customers.
- Managed approximately 10 customers/tables simultaneously per night
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
Math Literacy Worker
Young People's Project
10.2006 - 06.2008
- Assisted struggling students in building a strong foundation in basic math skills to improve overall performance in advanced courses.
- Assessed student progress through regular evaluations, adjusting tutoring methods accordingly.
- Developed and implemented individualized lesson plans for each student, tailored to their individual needs.
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Improved students'' understanding of mathematical concepts by utilizing visual aids, hands-on activities, and real-life applications.
- Collaborated with other tutors to share best practices and develop effective teaching strategies for diverse learning styles.
- Provided constructive feedback on homework assignments, helping students identify areas for improvement and develop stronger study habits.
- Maintained detailed records of each student''s achievements, challenges, and growth throughout the tutoring process.
- Enhanced student retention of math skills with engaging lesson plans and regular practice exercises.
- Boosted students' confidence in math by celebrating their progress and achievements.
- Led tutoring workshops for groups of students with related tutoring needs.
Education
Commercial Driver's License (CDL) - Class B
NRT Bus
MA08.2025
Certificate - Health Care Administration
Lincoln Technical Institute
Lowell, MA04-2012
High School Diploma -
Dorchester Academy
Dorchester, MA06.2010
Skills
- Fluent in Spanish
- Effective time management
- Trustworthy and reliable
- Effective communication
- Computer proficiency
- Detail-oriented organization
- Creativity
- Customer Service
- Meticulous attention to detail
- Adaptable to new concepts
- Certified in first aid and CPR
Certification
- Commercial Driver's License (CDL), B, MA, S (School bus), P (Passenger vehicles)
- School Bus Endorsement, CDL B
- Driver's License, Passenger Endorsement
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Class B CDL Driver
Nrt Bus
09.2017 - 08.2025
7D Driver
Nrt Bus
08.2014 - 09.2017
School Bus Monitor
Nrt Bus
12.2013 - 08.2014
Retail Sales Associate
Charlotte Russe
09.2012 - 12.2013
Waitress Trainee
Las Palmas Restaurant
10.2010 - 12.2013
Math Literacy Worker
Young People's Project
10.2006 - 06.2008
Commercial Driver's License (CDL) - Class B
NRT Bus
Certificate - Health Care Administration
Lincoln Technical Institute
High School Diploma -
Dorchester Academy
Personal Information
Driving License: Class B