NAHOMY RODRIGUEZ

Responsible for managing a routine office tasks such as answering a very high volume of phone calls, distributing emails on outlook, scheduling appointments , filling documents, maintaining office operations, data entry, and providing general administrative support, often requiring strong organizational skills and attention to detailed tasks in a corporate office setting.

• Improved office efficiency by streamlining administrative processes and implementing organizational systems.
• Collaborated with department heads in creating a more efficient work environment by implementing new filing systems and procedures.
• Input data into spreadsheets and databases.
• Informed and supported business leaders through consistent communication and administrative support duties.
• Supported Human Resources initiatives by participating in the hiring process including posting job listings, screening resumes, scheduling interviews, conducting reference checks, and assisting with new hire orientation programs.
• Maintained a clean and organized office environment, ensuring all equipment was in working order and addressing maintenance issues as needed.
• Input data and processed system change to generate accurate reports.
• Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.

Professionally greeting guests upon arrival, providing directions, and ensuring a positive first impression. Also I had to make phone calls, directing them to the appropriate person or office, managing appointment schedules, maintaining the reception area, and performing basic tasks like sorting mail and handling office supplies, essentially serving as the first point of contact for the company/organization.

• Streamlined check-in processes, reducing wait times for guests.
• Enhanced team knowledge by sharing best practices in customer service and front desk operations during meetings.
• Handled assignments independently with good judgement and critical thinking skills.
• Scheduled office meetings and client appointments for staff teams.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Helped office staff prepare reports and presentations for internal or client-related use.
• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.