Nahrain Gorgees
Turlock,CA
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Personable bakery professional offering expertise in company menu items and suggesting catered solutions to meet customer needs. Skilled in cleaning and using bakery equipment and assisting with bakery tasks.
Overview
3
3
years of professional experience
Work History
Retail Associate
Walmart
Ceres, CA
07.2018 - 01.2020
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Educated customers on product and service offerings.
- Stayed up to date on store promotions, payment policies and security practices.
- Used register system to ring up customer purchases, process payments and issue receipts.
Bakery Clerk
Savemart
Turlock, CA
06.2017 - 12.2017
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Provided excellent customer service to foster satisfaction and loyalty.
- Listened to guests to understand needs and help each person select optimal products and services.
- Adhered to food safety protocols to protect customers.
- Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
Education
Bachelor of Arts - Business Administration
California State University - Stanislaus
Turlock, CA05-2026
Associate of Science - Business Administration
Modesto Junior College
Modesto, CA05-2024
Skills
- Cash register operation
- Proficient with planograms and schematics
- Prepared and packaged wholesale orders for distribution
- Reliable and trustworthy
- Decision-making
- Communication
- Relationship building
- Team building
Education and Training
false,true
Languages
English
Arabic
Timeline
Retail Associate
Walmart
07.2018 - 01.2020
Bakery Clerk
Savemart
06.2017 - 12.2017
Bachelor of Arts - Business Administration
California State University - Stanislaus
Associate of Science - Business Administration
Modesto Junior College