Nahshon Obrian
Brooklyn,NY
Summary
Seeking a role to foster personal and professional growth as a young professional. Looking to gain valuable experience, develop crucial skills, and establish a strong career foundation. Able to apply knowledge, learn from mentors, and contribute to company success. Aim to achieve financial independence through employment supporting education and future aspirations. Experienced in friendly customer service as a cashier in diverse retail environments. Excels at operating cash registers, performing necessary calculations, and successfully mediating disputes as a genuine people-person.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Customer Service Cashier
Legends Hospitality LLC
New York, New York
03.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Customer Service Associate
Walgreens
New York, NY
11.2021 - 08.2022
- A customer service associate plays a vital role in ensuring customer satisfaction and maintaining the reputation of a company.
- They are responsible for addressing inquiries, resolving complaints, and providing exceptional service to customers.
- This includes handling incoming calls, emails, and online chats to assist customers with their concerns and provide accurate information.
- Customer service associates must possess excellent communication skills to actively listen to customer needs and provide appropriate solutions promptly.
- Additionally, they may be involved in processing orders, tracking shipments, and coordinating with other departments to ensure smooth customer interactions.
- Overall, a customer service associate acts as a reliable point of contact, building strong relationships with customers and fostering a positive brand image.
Education
High School Or Equivalent - Journalism
SUNY Oswego
Oswego, New York 08.2022 - 05.2023
Skills
Customer service
Cash handling
Proficient in resolving customer complaints
Patience and composure
Flexible problem-solving
Customer satisfaction
Reliability and punctuality
Strong attention to detail
POS system operation
Quality assurance
Timeline
Customer Service Cashier
Legends Hospitality LLC
03.2024 - Current
High School Or Equivalent - Journalism
SUNY Oswego
08.2022 - 05.2023
Customer Service Associate
Walgreens
11.2021 - 08.2022
Similar Profiles
Derrick ReedDerrick Reed
Warehouse Associate at Legends Hospitality LLCWarehouse Associate at Legends Hospitality LLC
Krystene CarleKrystene Carle
Bartender at Legends Hospitality LLCBartender at Legends Hospitality LLC
Cassandra MoriceCassandra Morice
In-Seat Runner at Legends Hospitality LLCIn-Seat Runner at Legends Hospitality LLC
Lilly BayLilly Bay
Custodial Assistant at John Jay CollegeCustodial Assistant at John Jay College
Jeremy AponteJeremy Aponte
Sales Advisor at FerragamoSales Advisor at Ferragamo