Nahyelie Jimenez
Pixley,CA
Summary
Skilled administrative and customer service professional with a solid foundation in finance. Demonstrates outstanding organizational and adaptability skills in dynamic environments. Proficient in problem-solving and time management, ensuring optimal workflow.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Accelerated Urgent Care
Fresno/Clovis, CA
01.2025 - Current
- Greeted patients and visitors with professionalism, ensuring a welcoming atmosphere. Managed a multi-line phone system. Collected and verified patient information and insurance details efficiently. Handle payment processing and provide comprehensive administrative support, including scanning documents.
Financial Aid Analyst
Fresno Pacific University
Fresno, CA
05.2023 - 01.2025
- Created comprehensive reports to convey incorrect billing findings on student accounts. Used statistical software for diverse projects. Collaborated with staff to sustain positive working relationships. Managed student account balances, including billing and refund processes, and coordinated with the VA to ensure accurate invoicing for veteran student accounts.
Financial Aid Student Assistant
Fresno Pacific University
Fresno, CA
08.2022 - 05.2023
- Facilitated financial aid application processes for students. Scheduled appointments to enhance communication with financial aid counselors. Responded to student inquiries through managed calls and emails.
Caregiver
Maxim Healthcare Services
Fresno, CA
01.2021 - 03.2023
- Monitored client health and reported significant changes to healthcare professionals. Assisted clients with daily living activities. Provided companionship and emotional support to improve client well-being. Maintained clean, safe, and organized environments for clients. Performed light housekeeping tasks and prepared meals according to dietary requirements.
Student Counselor
Fresno Pacific University
Fresno, CA
08.2019 - 08.2022
- Established a welcoming environment that supports diverse student needs. Conducted informative campus tours to enhance prospective student engagement. Facilitated application submissions and helped coordinate campus events for student involvement.
Education
Bachelor's Degree - Pre-Heath
Fresno Pacific University
Fresno, CAHighschool Diploma -
Tulare Western High School
Tulare, CASkills
- Planning and coordination
- Communication skills
- Interpersonal communication
- Customer service
- Adaptability
- Phone etiquette
- Organizational skills
- Problem solving
- Computer proficiency
- Time management
- Multi-line phone operation
- Payment processing
- Administrative skills
- Office organization
References
- Marcela Gonzalez, 559.285.2195
- Bryan Taylor, 559.453.2004
- Jeanette Ortiz, 559.227.2250
Timeline
Front Desk Receptionist
Accelerated Urgent Care
01.2025 - Current
Financial Aid Analyst
Fresno Pacific University
05.2023 - 01.2025
Financial Aid Student Assistant
Fresno Pacific University
08.2022 - 05.2023
Caregiver
Maxim Healthcare Services
01.2021 - 03.2023
Student Counselor
Fresno Pacific University
08.2019 - 08.2022
Bachelor's Degree - Pre-Heath
Fresno Pacific University
Highschool Diploma -
Tulare Western High School
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