Summary
Overview
Work History
Education
Skills
References
Timeline
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Nai Chao

Oroville,CA

Summary

Effective at choosing items to fulfill customer orders. Dedicated Personal Shopper well-versed in selecting, packing, and delivering orders. Results-oriented and thorough with strong focus on efficiency. Ready to bring years of retail experience to dynamic new position.

Friendly dealer with several-years background dealing table games while optimizing guest experience. Talented at engaging and entertaining players and quickly and accurately calculating winnings. Hardworking, loyal, and available to work evening and weekend hours.

Experienced Blackjack Supervisor in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

19
19
years of professional experience
2006
2006
years of post-secondary education

Work History

Digital Personal Shopper

Walmart
Oroville , CA
08.2021 - 07.2025
  • Navigated store layout to locate items efficiently for clients.
  • Assisted customers in selecting products based on preferences and needs.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Assisted teammates with daily tasks during peak periods.
  • Assisted customers in selecting items that met their individual needs and preferences.
  • Stocked shelves with newly received merchandise according to established guidelines.
  • Packaged items from ship from store.
  • Ensure quality items picked at quick pace.
  • Helped any and all departments in need.

Surveillance Observer

Hard Rock Cafe
Wheatland , CA
07.2021 - 08.2021
  • Training in Surveillance system and procedures.
  • Training in memorizing cameras. numbers and angles to properly follow any situation and circumstances
  • Training in detecting and communicating any unusual activities.

Blackjack Dealer/Poker Dual Rate Supervisor

Gold Country Casino & Resort
Oroville, CA
02.2006 - 06.2021
  • Dealt blackjack cards efficiently to maintain game flow and player engagement.
  • Assisted players with rules and game strategies to enhance their experience.
  • Monitored bets and payouts to ensure compliance with casino regulations.
  • Communicated effectively with team members to coordinate gaming operations.
  • Resolved player disputes diplomatically to maintain a positive gaming environment.
  • Handled cash transactions accurately during gaming sessions for customer satisfaction.
  • Explained game and casino rules to guests.

Education

Oroville High School
Oroville , CA

Skills

  • Quality product selection
  • Communication skills
  • Accurate money handling
  • Customer service
  • Fast pace environment
  • 15 years experience as a Table Games Dealer/ Dual Rate Supervisor
  • Over 3 years experience in retail

References

References available upon request.

Timeline

Digital Personal Shopper

Walmart
08.2021 - 07.2025

Surveillance Observer

Hard Rock Cafe
07.2021 - 08.2021

Blackjack Dealer/Poker Dual Rate Supervisor

Gold Country Casino & Resort
02.2006 - 06.2021

Oroville High School