Tori Sprague

Waitress/Bartender

The Wigwam

Fernley, NV

09.2019 - 07.2024

Processed payments accurately using cash registers or POS systems.
Provided accurate change for cash transactions using a cash register system.
Performed basic math calculations when computing bills for customers' meals.
Replenished beverages when necessary.
Provided excellent customer service by addressing any complaints or concerns promptly.
Maintained a clean work station by restocking supplies, wiping down counters.
Adhered to all health codes set forth by local authorities regarding food preparation and storage.
Bussed tables as needed during peak hours.
Took orders for food and drinks and delivered them to guests.
Communicated daily specials to customers.
Prepared checks accurately and processed payments promptly.
Organized take-out orders efficiently according to customer requests.
Enforced safety guidelines for employees and patrons of the restaurant.
Greeted customers and provided menus.
Developed positive relationships with regular customers through friendly conversation.
Demonstrated knowledge of wine selection, pairings, vintages.
Served alcoholic beverages responsibly in accordance with state laws.
Assisted in seating guests at tables or booths.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Stocked service areas with supplies during slow periods.
Set up tables in between patrons to reduce wait times.
Filled condiments and napkin containers during slack periods.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Served food and beverages to patrons and confirmed complete orders.