Naia Craig

Chesapeake,VA

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemote

Summary

Dedicated Sales Associate skilled in enhancing customer experiences through efficient point-of-sale operations, inventory management, and effective merchandising techniques.

Overview

years of professional experience

Work History

Sales Associate

The Childen's Place

Chesapeake, Virginia

01.2026 - Current

Organized merchandise and maintained cleanliness to enhance store presentation and customer experience.
Operated point-of-sale systems to facilitate efficient customer transactions.
Provided product knowledge to customers, improving overall shopping experience.
Resolved customer inquiries and issues professionally, fostering loyalty and satisfaction.
Engaged customers during promotional events, driving increased traffic and sales.
Collaborated with team members to create a welcoming shopping environment.
Managed inventory by restocking shelves and monitoring product availability.
Answered incoming calls to inform customers about products and services.

Restaurant Receptionist

Daves BBQ

Virginia Beach, Virginia

08.2025 - Current

Coordinated with kitchen staff to ensure efficient and timely service delivery.
Managed phone orders for pickup or delivery, ensuring accurate processing.
Answered phone inquiries promptly to schedule reservations and takeout orders.
Maintained comprehensive knowledge of menu items, special offers, and promotions.
Responded swiftly to customer requests, anticipating needs for exceptional service.
Handled customer inquiries and complaints professionally to enhance satisfaction.
Updated reservation book regularly to reflect real-time availability.
Assisted customers with service questions, fostering positive dining experiences.

Cashier

Lowes Home Improvment

Cincinnati, OH

10.2024 - 08.2025

Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Handled cash, credit, and gift card transactions securely to safeguard assets.
Processed customer transactions accurately using point-of-sale systems to ensure efficiency.
Provided friendly customer service to enhance shopping experiences.
Guided customers with product inquiries and store layout navigation to enhance their shopping experience.
Supported customers in locating specific products, answering questions, and providing product recommendations.
Greeted customers and answered any questions they had about the store's products and services.
Managed returns and exchanges following store policies.
Stocked merchandise in checkout lanes to support sales efforts.
Learned roles of other departments to provide coverage and keep store operational.
Assisted customers over the phone regarding store operations, product information and order placement.

Education

High School Diploma -

Colerain High School

8801 Cheviot Rd, Cincinnati, OH 45251

05-2023

Skills

Point-of-sale management
Cash handling
Inventory management
Customer service

Sales strategies
Merchandising techniques
Relationship building

Timeline