Naia Craig
Chesapeake,VA
Work Preference
Summary
Dedicated Sales Associate skilled in enhancing customer experiences through efficient point-of-sale operations, inventory management, and effective merchandising techniques.
Overview
2
2
years of professional experience
Work History
Sales Associate
The Childen's Place
Chesapeake, Virginia
01.2026 - Current
- Organized merchandise and maintained cleanliness to enhance store presentation and customer experience.
- Operated point-of-sale systems to facilitate efficient customer transactions.
- Provided product knowledge to customers, improving overall shopping experience.
- Resolved customer inquiries and issues professionally, fostering loyalty and satisfaction.
- Engaged customers during promotional events, driving increased traffic and sales.
- Collaborated with team members to create a welcoming shopping environment.
- Managed inventory by restocking shelves and monitoring product availability.
- Answered incoming calls to inform customers about products and services.
Restaurant Receptionist
Daves BBQ
Virginia Beach, Virginia
08.2025 - Current
- Coordinated with kitchen staff to ensure efficient and timely service delivery.
- Managed phone orders for pickup or delivery, ensuring accurate processing.
- Answered phone inquiries promptly to schedule reservations and takeout orders.
- Maintained comprehensive knowledge of menu items, special offers, and promotions.
- Responded swiftly to customer requests, anticipating needs for exceptional service.
- Handled customer inquiries and complaints professionally to enhance satisfaction.
- Updated reservation book regularly to reflect real-time availability.
- Assisted customers with service questions, fostering positive dining experiences.
Cashier
Lowes Home Improvment
Cincinnati, OH
10.2024 - 08.2025
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, credit, and gift card transactions securely to safeguard assets.
- Processed customer transactions accurately using point-of-sale systems to ensure efficiency.
- Provided friendly customer service to enhance shopping experiences.
- Guided customers with product inquiries and store layout navigation to enhance their shopping experience.
- Supported customers in locating specific products, answering questions, and providing product recommendations.
- Greeted customers and answered any questions they had about the store's products and services.
- Managed returns and exchanges following store policies.
- Stocked merchandise in checkout lanes to support sales efforts.
- Learned roles of other departments to provide coverage and keep store operational.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
High School Diploma -
Colerain High School
8801 Cheviot Rd, Cincinnati, OH 4525105-2023
Skills
- Point-of-sale management
- Cash handling
- Inventory management
- Customer service
- Sales strategies
- Merchandising techniques
- Relationship building
Timeline
Sales Associate
The Childen's Place
01.2026 - Current
Restaurant Receptionist
Daves BBQ
08.2025 - Current
Cashier
Lowes Home Improvment
10.2024 - 08.2025
High School Diploma -
Colerain High School