Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Naia Harrison

Orlando,FL

Summary

I’m a passionate and energetic customer service and sales professional with a strong background in creating positive, memorable experiences for every customer. With two years of experience as a cashier and sales associate at Charlie’s Bakery and Creamery — a role I’ve held since I was 14 — I’ve developed excellent communication, leadership, and business skills from a young age. My ability to build genuine connections with customers keeps them coming back, and I take pride in making every interaction welcoming and enjoyable. I thrive in fast-paced environments, adapt quickly to new challenges, and am always eager to learn and grow. My upbeat attitude and love for fashion allow me to bring energy and creativity to every space I’m in. Currently a high school senior graduating early, I will have a very light class schedule this year, giving me the flexibility and availability to dedicate more time to work and professional growth. I’m excited to explore new opportunities that allow me to grow within a company and contribute to its success. My diverse experience, strong work ethic, and passion for people make me a valuable addition to any customer service or sales team.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier/Sales Associate

Charlie's Bakery & Creamery
07.2023 - Current
  • Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
  • Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
  • Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Managed up to 70 customers a day

Sales Representative

Unlimited Stone Designs
04.2025 - 08.2025
  • Provided exceptional customer service throughout the entire sales process, ensuring high levels of customer satisfaction
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Attended industry trade shows and conferences to network with potential clients and stay updated on market trends
  • Managed a large portfolio of accounts, consistently meeting or exceeding monthly sales quotas
  • Responded promptly to inquiries from potential customers via phone calls or emails
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.'
  • Collaborated with sales team to develop and implement effective sales strategies

Education

High School Diploma -

Boone High School
Orlando, FL
04-2026

Skills

  • Sales
  • Organizational skills
  • Budgeting
  • Time management
  • Customer service
  • Communication skills
  • Cashiering
  • Customer assistance
  • Patience and empathy
  • Work ethic and integrity

Certification

Driver's License

Timeline

Sales Representative

Unlimited Stone Designs
04.2025 - 08.2025

Cashier/Sales Associate

Charlie's Bakery & Creamery
07.2023 - Current

High School Diploma -

Boone High School