I am seeking to obtain a leadership position with a company where I can utilize my leadership skills and gain further experience while enhancing the company's productivity and reputation. I am passionate about learning new things and growing my skill sets, which is why I seek out new opportunities for growth..
Overview
7
7
years of professional experience
Work History
Pharmaceutical Technician
Purdue Pharma
Wilson, NC
07.2023 - Current
Maintained a clean and organized work environment, adhering to strict industry regulations and guidelines.
Safely and in compliance with batch records and standard operating procedures, perform hands-on set-up (assembly/disassembly), operation, repair, adjustment, and cleaning of production equipment
Follow Master Batch Records for the manufacture of controlled, oral solid dose (OSD) and other dosage forms when required
Record all operations in batch records, logbooks, and other controlled documents Perform in-process inspection and testing for incoming, dispensed materials and packaged products ensuring compliance with established procedures.
Actively participate in Production team and Site communication meetings.
Assistant Manager
Speedway
Greenville, NC
02.2023 - 07.2023
Assisting the general manager in organizing, planning schedules anddelegating assignments to meet coverage and service demands
Conducted inventory counts by adding each item in stock and documenting in computer system
Coordinating day-to-day operations such as paperwork, DSR, and completing weekly schedule
Competency in cash handling, fuel transactions
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
1 and 2
Customer Service Representative
Convergys
Greenville, NC
10.2022 - 02.2023
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Packaging Technician II / Line Leader
Thermo Fisher Scientific, Patheon
Greenville, NC
01.2021 - 10.2022
Responsible for sorting and reviewing paperwork for any errors before submitting batch record for management review
Supervise employees to ensure production goal is met.
Reviewed orders by inspecting labeling, packaging and contents.
Maintained neat, clean and safe workspace to avoid hazards and increase safety .
Managed team performance by training, mentoring, disciplining and motivating employees.
Executed diagnostics, troubleshooting and evaluations on all equipment
Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
Inspector
Perdue Farms, Inc.
Lewiston Woodville, NC
02.2019 - 04.2021
Prepared reports detailing findings of inspections, investigations, and tests.
Ensured compliance with industry regulations through meticulous attention to detail during inspections.
Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
Inspect poultry, Cut, trim, skin, sort, and remove viscera of slaughtered poultry to separate edible portions from offal..
Responsible for performing job duties in various department such as Paws when needed.
Responsible for operating monitor and weight scale to weigh shippers while printing shipper labels and scanning to designated pallet, adding dry ice to shipper, packing shipper to pallet using a pallet configuration and transporting to cooler.
Production Supervisor
Perdue Farms
Lewiston Woodville, NC
04.2020 - 01.2021
Responsible for managing production assembly lines in Evisceration, Dressing, and Paws Departments
Complete paperwork daily and file reports that are given to management
Supervise Associates to ensure product quality and integrity and ensures all finished product meets or exceeds customer requirements.
Assessed processes and production lines for proper setup per instructions and procedures.
Maintained communication across key departments and senior leadership team.
Supervised updating procedures for working documents such as shift reports and handovers.
Monitored product quality to achieve superior quality reputation.
Store Cashier
Tropicana Supermarket
Greenville, NC
11.2018 - 02.2019
Maintained accurate cash handling practices for smooth store operations and minimized discrepancies.
Collaborated with team members to maintain a clean and organized store environment, promoting a positive shopping experience.
Improved communication between front-end staff members by participating in regular team meetings.
Demonstrated strong knowledge of store policies, promotions, and procedures to assist customers effectively.
Cashier
Kentucky Fried Chicken/Taco Bell
Ahoskie, NC
10.2017 - 08.2018
Responsible for greeting customers in a polite way
Used POS system to enter orders, process payments and issue receipts
Counting cash and completing credit cards transactions with customers
Ensured the proper order was provided to customer
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Volunteer
Vidant Roanoke Chowan Hospital
Ahoskie, NC
06.2017 - 08.2017
Responsible for answering phone system in intensive care unit Stocking patients materials in their room
Assisted with special events and programs
Performed cashier duties and stocking in gift shop
Performed sterilizing equipment in sterile supply, cleaning and processing equipment.
Education
Associate Degree In Nursing - Nursing Assistance
Beaufort Community College
Washington, NC
High School Diploma - Diploma
C S Brown High School
Winton, NC
06.2018
Skills
Quality Control Procedures
Microsoft Word, Excel and PowerPoint certified Keyboarding Certified
SAP
Batch Record Review
Good Documentation Practice
Organization Skills
Problem Solving
People Skills
Computer Proficiency
Customer Service Skills
Supervision & Leadership Experience Communication Skills