Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Naidy Aguilar-Carranza

Clayton,NC

Summary

Dedicated administrative professional with excellent customer service skills and ability to multi task in stressful situations. Adaptable professional with 10 years of work experience and proven knowledge of leadership, problem-solving, and workflow prioritization. Aiming to leverage my abilities to successfully fill the position in your company.

Overview

9
9
years of professional experience

Work History

Assistant Property Manager

Drucker & Falk
Knightdale, NC
02.2023 - 10.2024
  • Manage the community when Property Manager is in absence and am able to perform PM duties
  • Maintaining good relationships with the residents throughout the community
  • Ensure that all cash flow is maintained in accordance with D&F standards, and ensure all daily bank deposits are made
  • Tour and lease apartments to any prospects
  • Accurately process paperwork and ensure all data in the resident files such as income, credit reports, assets, etc
  • Are kept confidential
  • Including preparing and maintaining resident files accordingly to D&F standards
  • Perform lease renewals prior to their renewal dates
  • Process maintenance service requests
  • Keep the advertising and website file up-to-date each month
  • Process accounts payable and accounts receivables each month
  • File evictions each month accordingly and continue to maintain communication with lawyers and keep an organized schedule throughout the entire process

Regional Care Coordinator

Trialcard
Morrisville, NC
08.2021 - 02.2023
  • Company Overview: Aston Carter
  • Schedule follow up meetings weekly with Field Reimbursement Access Specialists (FRAS), and providers to discuss patients accounts, missing information, financial savings enrollment options and site accounts
  • Insure that benefits were relayed to the providers office and discuss benefits received from the insurance company
  • Serves as direct point of contact to assigned health care providers for ongoing support and relationship development by acquiring and delivering detailed information regarding a program and/or a patient
  • Check claims and submitted for processing/reprocessing if needed
  • Protected health information according to HIPAA policies and procedures
  • Aston Carter

ADMINISTRATIVE ASSISTANT/ CLINICAL BACKUP STAFF

Dr. Kurt Vernon MD, FACG
Fuquay-Varina, NC
10.2017 - 08.2021
  • Primary responsibility as administrative assistant is to run weekly office reports, medical records, and EOBs
  • Assist as clinical backup when needed, scheduling, update patient demographics, and insurance information into EMR
  • Assist in collections and handle patients with their claims
  • Assisted as an interpreter when needed

Front Desk Receptionist

CommWell Health
Dunn, NC
04.2016 - 07.2017
  • Company Overview: Behavioral Health
  • Established and maintained good communications with personnel and clientele
  • Assisted with completion of forms or sign-in procedures
  • Answered multi-line phone system and promptly transferred calls
  • Scheduled appointments collecting money owed, and translating
  • Used job-related software to update office expense and costs records
  • Behavioral Health

Pharmacy Technician

CommWell Health
Dunn, NC
11.2015 - 04.2016
  • Selected drug and quantity, delivering items to pharmacist for review and dispensing
  • Organized medications for dispensing by profiling prescriptions and calculating quantities
  • Monitored inventory levels and maintained shelves, stocking with adequate supplies
  • Input patient and prescription information to produce product labels and assist in prescription filling process
  • Stocked and replenished shelves to remove out-of-date items from inventory
  • Selected appropriate medicine and measured dosages to fill prescriptions under pharmacist direction
  • Verified insurance data and contact information to complete prescription refill requests

Education

High School Diploma -

South Johnston High School
Four Oaks, NC
06.2015

Skills

  • Service Excellence
  • Provider Relations
  • Case Management
  • Strong Organizational Abilities
  • Bilingual in English, Spanish, and Sign language
  • Proficient in Excel
  • Proficient in Word
  • Proficient in Outlook
  • Proficient in Power Point
  • Efficient in Salesforce
  • Rapid Learner
  • Experience with NC tracks
  • Experience with Blue E Database
  • Experience with Citrix
  • Experience with Intergy
  • Experience with Gmed
  • Experience with Endo Soft
  • Efficient Task Management
  • Ability to work independently
  • Team player
  • Money Management
  • Strong Communication Skill

References

  • Eva Hall, Business Owner, Creative Caps, (919) 701-1175, eva@creativecaps.net
  • Kelvin Allen, HR Specialist, AEVEX INTELLEGENCE SOLUTIONS, (910) 494-9804, kaac27@yahoo.com
  • Doris Rivera, Administrative Assistant, CommWell Health: Behavioral Health, (718) 404-2389, dorismartinez5@yahoo.com
  • Jenine Bell, Practice Administrator, Dr. Kurt Vernon, MD, FACG, (919) 577-0085, practiceadmin@giguy.net
  • Jessica Scarboro, Supervisor, Trialcard, (984) 255-5097, jessicarscarboro@gmail.com
  • Robin Hays, Property Manager, Drucker & Falk, (336) 263-3661, robinphays@hotmail.com

Timeline

Assistant Property Manager

Drucker & Falk
02.2023 - 10.2024

Regional Care Coordinator

Trialcard
08.2021 - 02.2023

ADMINISTRATIVE ASSISTANT/ CLINICAL BACKUP STAFF

Dr. Kurt Vernon MD, FACG
10.2017 - 08.2021

Front Desk Receptionist

CommWell Health
04.2016 - 07.2017

Pharmacy Technician

CommWell Health
11.2015 - 04.2016

High School Diploma -

South Johnston High School

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