Naijah Polite
Riverview,FL
Summary
Dedicated to fostering a positive workplace culture, skilled in team collaboration and independent work. Recognized for assuming leadership responsibilities. Committed to providing outstanding customer service, completing tasks with accuracy and efficiency. Emphasizing respect in all interactions to cultivate a welcoming environment. A compassionate listener, consistently displaying kindness, attentiveness, and mindfulness. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
4
4
years of professional experience
Work History
Cashier
The Home Depot
09.2022 - Current
- Demonstrated the company's "Greet, engage, thank" qualities. Delivered exceptional customer service by attentively scanning items and assisting with credit card inquiries and applications, enhancing customer satisfaction. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Associate
Dunkin' Donuts
11.2021 - 12.2022
- Enhanced time management skills by efficiently handling high-volume orders during peak hours, as well as handling front and back of store responsibilities. Engaged with customers in a welcoming demeanor and created relationships with regulars. Maintained a clean and organized workspace for optimal productivity and safety. Developed communication skills through costumer interaction as well as team leadership skills. Worked here alongside Home Depot for about 3 months while attending school.
Line Associate
Panera Bread
05.2021 - 07.2021
- Managed sandwich preparation during busy periods. Worked in a team setting to prepare all orders. Developed time management and communication skills.
Education
High School Diploma -
Bell Creek Academy
Riverview, FLAssociate Of Arts - Biology
Hillsborough Community College
Brandon, FLSkills
- Organization and Time management
- Proficient with Microsoft Office
- Work well independently and with others
- Excellent written and verbal communication skills
- Cash handling
- Conflict resolution
- Attention to detail
- Customer Service and Engagement
- Professionalism and courtesy
- Customer relationship development
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
The Home Depot
09.2022 - Current
Associate
Dunkin' Donuts
11.2021 - 12.2022
Line Associate
Panera Bread
05.2021 - 07.2021
High School Diploma -
Bell Creek Academy
Associate Of Arts - Biology
Hillsborough Community College