Naijita Rojchaiyarit
5355 Edmond St. Las Vegas,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Virtual Assistant
Empire Real Estate Phuket
Phuket Bangkok
01.2024 - 03.2024
- Publishing Real Estate Post on Social Media ( Part-Time Freelance )
Business Development
Three Sixty Five Public Company Limited
Bangkok,Thailand
02.2022 - 01.2024
- Conducted market analysis on competitors, customer needs, and industry trends.
- Analyzed customer feedback to improve product features or services offered.
- Coordinated meetings between senior management and key clients or partners.
- Provided support during contract negotiations with vendors and suppliers.
Real Estate Agent
The Clover Condominium Phuket
Phuket,Thailand
08.2019 - 11.2021
- Negotiated purchase agreements and contracts with buyers and sellers.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Called or emailed lapsed clients to inquire about continuing needs.
Customer Service VIP Account
Ocean Network Express Thailand Co.,Ltd.
Bangkok,Thailand
2018 - 2019
- Booking with vendors/ shippers and planning with vendors/ shippers (Vendor coordination).
- Follow up on the Outstanding bookings & query resolution.
- Prepares contracts and charge structures in line with the Ocean Network Express Policy.
- Provided prompt and courteous service to customers via phone, email, and chat.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Responsible for cross sell/up sell, customer retention.
- Keep KPI score as customer required.
- Reported weekly and monthly all the shipment from our side.
- Preparing Weekly meeting with our colleague VIP teams.
NYK Line Thailand Co.,ltd.
Customer Service Export Department
Bangkok,Thailand
05.2014 - 03.2018
- Booking with vendors/ shippers and planning with vendors/ shippers (Vendor coordination).
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered inbound calls, chats and emails to facilitate customer service.
- Prepares contracts and charge structures in line with the NYK line Policy.
Education
BBA - International Business Management
University of The Thai Chamber of Commerce
Bangkok,Thailand04-2014
Skills
- Problem Resolution
- Problem-solving abilities
- Coordination
- Business development understanding
- Administrative Support
- Customer Service
Affiliations
- Volunteer Camp 2010-2014
- Challenger Project Sing R-SA volunteer camp 2013
- Challenger ATTA Thailand Volunteer Project 2013
- Part-time Fast Food Shops 2012-2013
Languages
English
Professional
Interests
- Workout
- Psychology Podcast, Book
- Personal Development Podcast,Book
- Positive Thingking Podcast,Book
- Traveling
Timeline
Virtual Assistant
Empire Real Estate Phuket
01.2024 - 03.2024
Business Development
Three Sixty Five Public Company Limited
02.2022 - 01.2024
Real Estate Agent
The Clover Condominium Phuket
08.2019 - 11.2021
NYK Line Thailand Co.,ltd.
Customer Service Export Department
05.2014 - 03.2018
BBA - International Business Management
University of The Thai Chamber of Commerce
Customer Service VIP Account
Ocean Network Express Thailand Co.,Ltd.
2018 - 2019
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