Naika Brice
Naples
Summary
Friendly and approachable, with excellent communication and teamwork skills. Understands the importance of efficiency and customer service, with proficiency in multitasking and handling fast-paced environments. Committed to creating positive dining experience for patrons and contributing to smooth operational flow.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Server
Siena Lakes
07.2023 - Current
- Monitored dining room atmosphere to ensure a positive environment for guests.
- Provided exceptional table service, leading to increased repeat patronage.
- Efficiently relayed special dietary requests or allergy concerns to kitchen staff ensuring customized meal preparation.
- Balanced multiple tasks simultaneously while remaining focused on delivering top-notch service.
- Enhanced overall dining experience with thorough knowledge of menu items and daily specials.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
Team Member
Dunkin' Donuts
06.2022 - 07.2023
- Delivered exceptional customer service, ensuring satisfaction and fostering repeat business.
- Prepared and served high-quality beverages and food items according to standard recipes.
- Assisted in training new team members on operational procedures and customer service standards.
- Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Education
Bachelor's degree - Theater
University of South Florida-Main Campus
Tampa, FL12-2028
High School Education -
Gulf Coast High School
Naples, FL05.2024
Skills
- Communication skills
- Food Safety
- POS systems
- Order accuracy
- Customer service
- Task prioritization
- Strong work ethic
Certification
- ServSafe's Food Handler Certification
- Driver's License
- CPR Certified
Languages
English
Timeline
Student Server
Siena Lakes
07.2023 - Current
Team Member
Dunkin' Donuts
06.2022 - 07.2023
Bachelor's degree - Theater
University of South Florida-Main Campus
High School Education -
Gulf Coast High School