Naila Dumesle
Atlanta,GA
Summary
Dynamic Program Manager with a proven track record and enhancing efficiency and stakeholder engagement through strategic planning and process optimization. Skilled in data analysis and communication, adept at leading cross-functional teams to exceed project goals. Demonstrates strong regulatory compliance and professional development coaching, significantly improving team performance.
Behavioral health professional with strong foundation in applied behavior analysis and client support. Proven ability to implement effective behavior intervention strategies and contribute to meaningful client outcomes. Known for collaborative efforts in team settings and adaptability to evolving client needs. Skilled in data-driven decision-making and maintaining supportive therapeutic environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Program Manager
Le'Fevre Personal Care
06.2022 - Current
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
- Responsible for providing individualized attention to each developmentally disabled consumer's person-centered goals, and to help each consumer achieve the highest possible developmental functioning level.
- Provides oversight and monitoring to maintain best-practices and compliance with program guidelines.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
- Identified issues, analyzed information and provided solutions to problems.
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients/guardians.
Health Educator
Summit Medical Associates
01.2022 - Current
- Developed and distributed health education materials to increase awareness and understanding.
- Maintained accurate and complete records to document program activities and outcomes.
- Promoted available resources and connected individuals with services.
- Talked to patients on importance of health education and specific abortion prevention and procedures that we provide.
- Developed and implemented health education strategies to reach target audiences.
- Assisted patients in navigating social services system, including applying for benefits, accessing resources and finding best possible approach they want to take to prevent pregnancy.
- Raised awareness of public health issues through organizing workshops, seminars, and presentations.
Case Manager
PruittHealth
05.2021 - 06.2022
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Administrative Assistant/Crisis Receptionist
Achieve Behavioral Health
10.2020 - 04.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Generated reports and typed letters in Word.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Community Health Worker Intern
Bergen New Bridge Medical Center
01.2018 - 08.2018
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Counseled patients on health-related topics and lifestyle changes for improved well-being.
- Helped vulnerable individuals navigate complex healthcare system.
- Participated in health promotion campaigns to raise awareness of health issues.
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
- Targeted specific community groups with wellness and disease management information.
- Set up community health education and promotion programs to reduce chronic conditions.
- Led outreach activities to target specific demographics and promote health initiatives
Education
Master of Science - Public Health Policy And Management
University of Bridgeport
Bridgeport, CT02.2023
Bachelor of Science - Public Health
Curry College
Milton, MA05.2021
Skills
- Report Analysis
- Time Management
- Communication
- Administrative Support
- Advanced MS Office Suite Knowledge
- Billing and Invoicing
- Data Entry
- HIPAA and Safety Requirements
- Medical Terminology
- Scheduling
- Clerical Experience
- Crisis handling
- Program Support
- Research Abilities
- Public Health Education
- OSHA Requirements
- Data Analysis
- Regulatory Compliance
- Data Management
- Case Management
- Behavioral Health
- Crisis Intervention
- Analytical Skills
- Clinical Quality Improvement
- Professionalism
- Analytical Thinking
- HIPAA Guidelines
- Project Oversight
- Data collection
- Social skills development
- Reinforcement strategies
- Incidental teaching
Certification
- Certified IBM Data Analyst
- RBT - Registered Behavior Technician
- Certified Covid-19 Contact Tracing
- Certified Initiating and Planning Projects
- Certified CPR
- Certified National incident management system
- Certified Incident Command System
Languages
French
Native or Bilingual
Timeline
Program Manager
Le'Fevre Personal Care
06.2022 - Current
Health Educator
Summit Medical Associates
01.2022 - Current
Case Manager
PruittHealth
05.2021 - 06.2022
Administrative Assistant/Crisis Receptionist
Achieve Behavioral Health
10.2020 - 04.2022
Community Health Worker Intern
Bergen New Bridge Medical Center
01.2018 - 08.2018
Master of Science - Public Health Policy And Management
University of Bridgeport
Bachelor of Science - Public Health
Curry College
Similar Profiles
Jada RichardsonJada Richardson
Direct Care Partner at Le'fevre Personal Care IncDirect Care Partner at Le'fevre Personal Care Inc
Avani GuptaAvani Gupta
Producer & Aggregator of Products at Personal care/Home careProducer & Aggregator of Products at Personal care/Home care
Nahomie JeudyNahomie Jeudy
Certified Nursing Assistant at Brightview East Norriton senior Independent Living Personal care Memory CareCertified Nursing Assistant at Brightview East Norriton senior Independent Living Personal care Memory Care
Srikanth ParsiSrikanth Parsi
Lead Software Engineer/Technical Product Owner at JPMorgan Chase & Co.Lead Software Engineer/Technical Product Owner at JPMorgan Chase & Co.
Diego ValderramaDiego Valderrama
Server at Look Dine-In CinemaServer at Look Dine-In Cinema