Naila Khan
Administrative assistant
Brooklyn,NY
Summary
Dedicated office assistant with excellent experience in industry for about a decade. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
9
9
years of professional experience
Work History
Office Assistant / Scheduler
Hancock Regional Hospital
01.2023 - 06.2024
- Responsibilities: Greets patients upon arrival to the department
- Registers patients upon arrival to the department
- Distributes reports to ordering and performing physicians
- Professional Growth
- Performance Improvement
- Fiscal Responsibility.
Coordinator
S&A Unified Home Care
04.2022 - 12.2022
- Responsibilities: Administrate and supervised the operations at daily Bases
- Organized the various parts of activity to enable Collaboration and efficient communication.
Retail Sales Associate
Whole Foods Market
01.2021 - 03.2022
- Responsibilities: Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Demonstrated items to customers and created customer awareness, interest, and sales
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Ensuring shelves are well-stocked and neatly organized, replenishing product as needed, and keeping the sales floor clean.
- Handled billing and payment issues by following guidelines and resolving disputes.
Sales Representative
Gap Inc
09.2017 - 12.2020
- Responsibilities: Provided primary customer support to internal and external customers
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Responded to customer requests for products, services, and company information
- Clarified customer issues and determined root cause of problems to resolve service complaints
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly
- Listened to customer needs and desires to identify and recommend optimal products.
Retail Associate
T-Mobile
01.2015 - 09.2017
- Responsibilities: Offered consultative and service on the sales floor during retail hours
- Helped sales team meet and exceed individual and team sales goals
- Created a team spirit within the store that resulted in increased sales, long-term employees, and customer satisfaction
- Maintained clean sales floor and straightened and faced merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Bachelor of Arts - Arts
Govt. Degree College For Women
03.2006
Skills
- Adaptability
- Problem-Solving
- Active Listening
- Time Management
- Cultural Sensitivity
- Customer service
- Emotional Intelligence
- Attention to detail
- organizational skills
- Interpersonal communication
- Technical skills(Microsoft office suite, scheduling software, meditech, intellicure, excel,
- multitasking
- teamwork
- Administrative Support
- Inventory Management
- Event preparation
- Data entry
- Record keeping
- Conflict resolution
- Efficiency
- Report Writing
- Office Administration
- Bookkeeping
- Meeting planning
- Verbal Communication
- Scheduling appointments
- Multi-line phone proficiency
- Medical Records Management
- Filing and data archiving
- Prioritizing Work
- Typing
- Excel spreadsheets
- Professional and mature
- Valid Driver's License
- bilingual (Hindi, english, punjabi)
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
English
Full Professional
Timeline
Office Assistant / Scheduler
Hancock Regional Hospital
01.2023 - 06.2024
Coordinator
S&A Unified Home Care
04.2022 - 12.2022
Retail Sales Associate
Whole Foods Market
01.2021 - 03.2022
Sales Representative
Gap Inc
09.2017 - 12.2020
Retail Associate
T-Mobile
01.2015 - 09.2017
Bachelor of Arts - Arts
Govt. Degree College For Women
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