Naila Macias
Phlebotomist
Mission,TX
Summary
Dynamic Laboratory Phlebotomist with proven expertise at LabCorp in venipuncture and specimen handling. Recognized for enhancing patient comfort and achieving high performance metrics in blood collection. Skilled in HIPAA compliance and effective communication, fostering a safe and efficient environment while ensuring accurate testing results. Committed to delivering exceptional patient care.
Professional and prepared healthcare specialist with hands-on experience in phlebotomy and laboratory procedures. Strong focus on team collaboration and achieving results, ensuring dependable performance in dynamic environments. Skilled in venipuncture, patient interaction, and specimen handling, with calm and efficient approach that meets high standards. Adaptable and reliable, capable of adjusting to changing needs and maintaining quality care.
Experienced with venipuncture and capillary puncture techniques. Utilizes strong interpersonal skills to ensure patient comfort and accurate specimen collection. Knowledge of infection control protocols and lab safety standards.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
26
26
years of professional experience
Work History
Laboratory Phlebotomist
LabCorp
05.2018 - Current
- Collected blood samples using venipuncture and capillary techniques to ensure accurate testing results.
- Processed and labeled specimens according to established protocols to maintain sample integrity.
- Collaborated with laboratory personnel to streamline specimen handling and improve workflow efficiency.
- Conducted quality control checks on equipment and supplies to uphold safety standards and compliance.
- Trained new staff on phlebotomy procedures, enhancing team performance and service delivery.
- Implemented best practices for infection control, leading to a safer working environment for patients and staff.
- Monitored inventory levels of supplies, ensuring timely replenishment to prevent disruptions in service.
- Analyzed feedback from patients to enhance customer experience and improve overall service quality.
- Provided excellent customer service with effective communication skills when interacting with patients, families, and hospital staff.
- Enhanced laboratory efficiency by accurately labeling and organizing specimens for timely processing.
- Improved patient comfort by utilizing a gentle, empathetic approach during blood draw procedures.
- Increased accuracy of test results by carefully following established procedures for specimen collection and handling.
- Ensured proper identification of patients through diligent verification of personal information before each blood draw procedure.
- Maintained a clean and safe work environment by adhering to strict sanitation protocols.
- Consistently met high performance metrics related to puncture success rate, minimal discomfort experienced by patients, and the number of specimens collected per shift.
- Supported optimal patient care by performing venipuncture using various techniques such as butterfly needles, straight needles, and fingerstick methods.
- Packaged and shipped specimens to central lab daily.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Laboratory Phlebotomist
Doctors Hospital at Renaissance Health System
03.2011 - 05.2018
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Prepared specimens for laboratory analysis, maintaining strict adherence to quality control protocols.
- Processed and labeled samples accurately, minimizing errors in specimen tracking and results reporting.
- Collaborated with healthcare professionals to coordinate patient care and enhance phlebotomy procedures.
- Trained new staff on best practices in blood collection techniques and laboratory safety standards.
- Monitored inventory levels of phlebotomy supplies, ensuring timely replenishment and availability of materials.
- Conducted regular equipment maintenance checks, ensuring optimal performance of phlebotomy tools and systems.
- Demonstrated flexibility in adapting to varying patient needs, including accommodating special requests or working with individuals who have severe needle anxiety or unique medical conditions.
- Provided excellent customer service with effective communication skills when interacting with patients, families, and hospital staff.
- Improved patient comfort by utilizing a gentle, empathetic approach during blood draw procedures.
- Maintained patient confidentiality by diligently following HIPAA regulations and ensuring that sensitive information was protected at all times.
- Reduced wait times for patients by quickly and efficiently completing phlebotomy tasks.
- Maintained a clean and safe work environment by adhering to strict sanitation protocols.
- Contributed to positive patient experiences by providing clear explanations of the phlebotomy process and addressing any concerns or questions proactively.
Phlebotomist
Dr. Javier A. Saenz
05.2000 - 03.2011
- Collected blood samples using venipuncture and capillary techniques to ensure accurate laboratory testing.
- Maintained compliance with safety protocols and infection control measures during blood draw procedures.
- Collaborated with healthcare team to coordinate patient care and streamline phlebotomy services.
- Trained junior staff on phlebotomy techniques and best practices, enhancing team performance.
- Conducted routine laboratory tests to ensure accuracy and quality of results.
- Assisted in preparation of samples and reagents for various experiments.
- Maintained laboratory equipment, ensuring proper functionality and adherence to safety protocols.
- Documented experimental procedures and results, maintaining meticulous records for compliance.
- Collaborated with team members to streamline workflow processes, enhancing efficiency within the lab environment.
- Trained new staff on laboratory protocols and best practices for sample handling and testing techniques.
- Implemented improvements to standard operating procedures, contributing to enhanced accuracy in test outcomes.
- Led inventory management efforts for lab supplies, optimizing resource allocation and reducing waste.
- Contributed to the continuous improvement of laboratory processes by suggesting and implementing new ideas or modifications.
- Enhanced team collaboration by providing support with various tasks such as sample preparation and data entry.
- Assisted with the development of new testing methods, leading to more efficient processes and improved outcomes.
- Completed routine quality control tests, ensuring accurate data collection and reliable results for clients.
- Contributed to a safer work environment by following strict safety protocols and reporting any hazards promptly.
- Increased client satisfaction by providing timely updates on project progress and addressing any concerns promptly.
- Assisted in increasing the accuracy of test results by performing routine calibration on laboratory equipment.
- Consistently met deadlines for completing assigned tasks, ensuring smooth operations within the lab environment.
- Proactively troubleshooted issues with laboratory equipment, minimizing downtime and preventing delays in testing schedules.
- Maintained up-to-date knowledge of relevant regulations and guidelines, ensuring compliance throughout daily activities.
- Prepared high-quality samples by utilizing appropriate techniques such as centrifugation, pipetting, and dilution calculations when necessary.
- Provided training for new staff members on laboratory procedures, promoting a consistent approach across the team.
- Implemented waste management strategies within the lab setting, reducing hazardous waste and promoting environmental responsibility.
- Supported research projects by accurately documenting experimental procedures and findings in detailed lab reports.
- Reduced errors in sample analysis by carefully adhering to standardized procedures during all stages of testing.
- Facilitated effective communication between lab staff and external partners by serving as a liaison during joint projects or meetings.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
Education
Bachelor of Science - Business Administration
South Texas College
McAllen, TX05-2020
High School Diploma -
La Joya High School
La Joya, TX05-1997
Skills
- Order of draw
- Blood collection techniques
- HIPAA compliance
- Adaptable to change
- Sample preparation
- Specimen handling
- Venipuncture expertise
- Capillary puncture
- Geriatric phlebotomy
- Proper labeling
- Communication
- Patient identification
- Venipuncture
- Patient care
- Sample and specimen collection
- Specimen labeling procedures
- Patient confidentiality
- Data entry
- Paperwork processing
- Patient preparation
- Recording data
- Specimen preparation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Laboratory Phlebotomist
LabCorp
05.2018 - Current
Laboratory Phlebotomist
Doctors Hospital at Renaissance Health System
03.2011 - 05.2018
Phlebotomist
Dr. Javier A. Saenz
05.2000 - 03.2011
Bachelor of Science - Business Administration
South Texas College
High School Diploma -
La Joya High School