Summary
Overview
Work History
Education
Skills
Timeline
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Naila Ortiz

Land O' Lakes,FL

Summary

Proven in enhancing customer experiences, I excel in multitasking and active listening, ensuring service excellence. Recognized for strong work ethic and problem-solving abilities, My approach combines with attention to detail with a positive, patient attitude, driving team success and customer satisfaction. Ensuring to contribute to my future sales experience.

Overview

1
1
year of professional experience

Work History

Independent Babysitter

Person
09.2024 - Current
  • Received consistent positive feedback from parents regarding the quality of care provided, resulting in repeat bookings.
  • Contributed to healthy eating habits by preparing nutritious meals and snacks according to individual dietary needs.
  • Cultivated strong relationships with each family, leading to long-term professional connections and a reliable client base.
  • Enhanced safety by consistently providing close supervision and implementing age-appropriate activities.

Restaurant Ambassador

Maple Street Biscuit
01.2024 - 08.2024
  • Greeted customers and clients to create a welcoming atmosphere.
  • Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.
  • Maintained a clean and welcoming environment, contributing to positive customer experiences.
  • Provided menu recommendations based on customer preferences, resulting in upselling opportunities.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.
  • Exemplified strong multitasking skills, managing multiple orders simultaneously without errors.
  • Utilized excellent listening skills when taking orders over the phone or in person, ensuring complete accuracy.
  • Assisted in training new hires, sharing best practices for optimal performance.

Education

High School Diploma -

Land O' Lakes
Land O' Lakes, FL
06-2025

Skills

  • Strong multitasking
  • Positive attitude and patience
  • Strong work ethic
  • Problem-solving
  • Time management
  • Attention to detail
  • Following directions
  • Organization
  • Active listening
  • Managing routines
  • Customer service
  • Team collaboration

Timeline

Independent Babysitter

Person
09.2024 - Current

Restaurant Ambassador

Maple Street Biscuit
01.2024 - 08.2024

High School Diploma -

Land O' Lakes

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Naila Ortiz