Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Naila Sohail

Naperville,IL

Summary

Licensed Cosmetologist with 25 years extensive experience seeks a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Looking to join a successful Salon that has an environment where I can grow my skills as a cosmetologist. Team oriented and dedicated to maximizing satisfaction with attention to individual customer needs. Resolves concerns and issues with great problem-solving abilities and gives attention to details. Multitasks and manages time well to consistently meet performance targets. Hardworking, ambitious and brings in new customers by delivering exceptional service to every guest.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Cosmetologist

Naila Hair & Beauty Salon
03.2014 - Current
  • Provide hair styling and coloring services resulting in an increase in repeat clients.
  • Consult with clients to determine the best haircut and color for their hair type and face shape.
  • Utilize the latest techniques in Balayage, Ombre, Highlights and Color Correction.
  • Perform various hair treatments to improve client hair health and appearance.
  • Perform Waxing, Threading, Facials, HydraFacial, and OmbrePowder Brow as an allrounder.
  • Adapt easily to clients’ needs and preferences, providing a variety of services from cuts and color to extensions and specialty treatments.
  • Suggest treatments and styles to suit customer appearance and fashion choices.
  • Apply eyelash extensions to enhance clients' eyes and create impact.
  • Develop creative techniques to provide clients with the latest hairstyles.
  • Enhance client satisfaction by providing personalized hair and beauty consultations.
  • Grow sales with great work ethic, individualized beauty care plans and positive attitude.
  • Increase revenue through effective customer service.
  • Train salon staff in traditional and innovative haircutting techniques and salon management.
  • Book appointments, answer phones, greet clients, handle payments, and create client service tickets.
  • Record notes for future reference about customer preferences and services delivered.
  • Manage appointment schedule and ensure prompt service to maintain client satisfaction.
  • Process payments, entering sales in register for prompt customer service.
  • Demonstrate a high level of customer service to increase retention and satisfaction.
  • Maintain client treatment records and design long-term care programs for returning customers.

Hairstylist

Tahira Salon
01.2012 - 01.2014
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
  • Provided top-notch customer service while skillfully applying airbrush makeup for seamless finishes on various skin types.
  • Prepared skin for makeup application by cleaning, moisturizing and priming.
  • Assessed customer skin tone and complexion to determine appropriate products and materials to use.

Makeup Artist

Salon Al Badoor
06.1998 - 06.2003
  • Increased customer loyalty through exceptional service and tailored makeup applications.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results.
  • Streamlined appointment scheduling and management processes, improving overall efficiency in the studio.
  • Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Contributed to increased sales of beauty products by demonstrating their benefits during makeover sessions.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
  • Demonstrated and explained use of different beauty products to educate customers.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Assisted in marketing efforts by creating visually appealing content showcasing various makeup styles, attracting new clientele.
  • Trained new cosmetologists on makeup and skincare products and techniques.

Education

Bachelor of Arts - Commerce

University of Home Economics
Pakistan
05.1998

Skills

  • Hair color
  • Haircuts
  • Hairstyling
  • Hair Assessments
  • Hair Coloring and Highlighting
  • Hair conditioning treatments
  • Hair extension application
  • Permanent Hair Straightening
  • Bleaching, Dyeing, and Tinting
  • Scalp treatments
  • Permanent Eyebrows
  • Waxing treatment and threading
  • Beauty Treatment Recommendation
  • Expertise in Brow Services
  • Skin Care
  • Facial Hair Removal
  • Facials and Skincare Treatments
  • Makeup artist

Accomplishments

  • Client Satisfaction.
  • Team Collaboration.
  • Achieved higher revenues by introducing Rosy and Square for booking appointments and payment processing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 6 staff members.

Certification

  • Licensed Cosmetologist Illinois 2014
  • Licensed Cosmetologist New Jersey 2013
  • Ombre Powder Brow Certification-Illinois 2019
  • Certified Hyrdrafacial Trainee Illinois 2023

Languages

English
Professional Working
Hindi
Full Professional
Urdu
Native or Bilingual

Timeline

Cosmetologist

Naila Hair & Beauty Salon
03.2014 - Current

Hairstylist

Tahira Salon
01.2012 - 01.2014

Makeup Artist

Salon Al Badoor
06.1998 - 06.2003

Bachelor of Arts - Commerce

University of Home Economics

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Naila Sohail