Nailah Z. Rodney
Brooklyn,NY
Summary
A reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Upbeat and energetic childcare provider with Child and Infant CPR/First Aid knowledge. Supports educational, entertainment, and home requirements for parents. Responsive, dependable, and vigilant with a highly protective nature.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Lotto Universal
2024.01 - 2024.09
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
NYPD Receptionists
School Safety
2023.04 - 2023.08
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
Babysitter
Caregiver Services Inc.
2022.06 - 2023.06
- Played games, worked on puzzles, and read books to young children.
- Provided a safe environment for children, ensuring their well-being and security at all times.
- Communicated positively with children and guardians.
Assistant
Downstate SUNY Medical Center
2020.02 - 2021.01
- Greeted guests with friendliness and professionalism.
- Worked closely with the manager to provide effective assistance for specific aspects of business operations.
- Answered incoming calls, processed requests, and relayed messages to appropriate personnel.
Secretary/Receptionists
Law Offices Of Jonathan Peldman
2019.01 - 2019.12
- Answered multi-line phone system and greeted callers enthusiastically.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
High School Diploma -
John Jay College of Criminal Justice of The City University of New York
Manhattan, NY06.2026
High School Diploma -
Clark Atlanta University, John Jay University
05.2022
Skills
- Vocal
- Creative
- Great Time Management
- Effective Communication
- Problem-Solving
- Flexibility
- Customer Service
- Strategic Planning
- Multitasking
- Patience and understanding
- Strong Work Ethic
- Reliability
Accomplishments
- Excellence in English Literature
- Excellence in Global Studies
Additional Information
- AWARD
- Growth in English Literature Excellence and Global History
- Junior Lifeguard
Timeline
Retail Sales Associate
Lotto Universal
2024.01 - 2024.09
NYPD Receptionists
School Safety
2023.04 - 2023.08
Babysitter
Caregiver Services Inc.
2022.06 - 2023.06
Assistant
Downstate SUNY Medical Center
2020.02 - 2021.01
Secretary/Receptionists
Law Offices Of Jonathan Peldman
2019.01 - 2019.12
High School Diploma -
John Jay College of Criminal Justice of The City University of New York
High School Diploma -
Clark Atlanta University, John Jay University
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