Nailande Isme
Orlando,FL
Summary
Versatile and reliable, with a proven track record at La Rosa Restaurant and Taco Bell, I excel in customer service and safe food handling. Demonstrated ability to enhance team efficiency and customer satisfaction through attention to detail and strong collaboration skills. Achieved significant improvements in food quality and service delivery.
Overview
2025
2025
years of professional experience
Work History
Prep Cook
La Rosa Restaurent
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Conserved resources by utilizing proper portion control techniques during meal preparation.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
- Stocked inventory efficiently, enabling seamless transition between meal services.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Monitored food quality and presentation to maintain high standards.
Cashier
La Rosa Restaurent
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Welcomed customers and helped determine their needs.
Food and Beverage Attendant
Taco Bell
05.2024 - Current
- Trained new staff members on company policies and procedures.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Provided accurate allergen information to guests, ensuring their safety and well-being while dining.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
Education
Associate Of Arts And Sciences - Computer And Information Sciences
Misson Of Hope University
Okay, HaitiDiploma - General Studies
College Martin Luther King
Haiti 05.2020
Skills
- Attention to Detail
- Cleaning and organization
- Customer Service
- Safe Food Handling
- Time Management
- Quick-learning
- Dependable and reliable
- Team Collaboration
- Sanitation Practices
- Cooking Equipment Knowledge
- Knife Skills
- Workstation Maintenance
- Stock Rotation
- Equipment Sanitation
Accomplishments
Customer satisfaction award or thé years, the most improvement award for thé year. I also. Accomplish thé leaders training To improve my leadership skills.
Languages
French
Full Professional
Haitian kreyol
Native or Bilingual
English
Elementary
Timeline
Food and Beverage Attendant
Taco Bell
05.2024 - Current
Prep Cook
La Rosa Restaurent
Cashier
La Rosa Restaurent
Associate Of Arts And Sciences - Computer And Information Sciences
Misson Of Hope University
Diploma - General Studies
College Martin Luther King
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