Nailea Gomez
Amarillo
Summary
Dynamic and dedicated professional with a proven track record at Bobby Cox Companies Inc., excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through efficient service and attention to detail. Skilled in multitasking and maintaining safety standards, contributing to a positive dining experience and operational excellence.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
2
2
years of professional experience
Work History
Crew Member
Bobby Cox Companies Inc.
04.2022 - 05.2024
- Assisted customers with orders and inquiries to ensure positive dining experiences.
- Maintained cleanliness and organization of workstations to adhere to health and safety standards.
- Collaborated with team members during peak hours to efficiently manage service flow.
- Operated point-of-sale systems accurately for processing transactions and handling cash.
- Learned menu items and specials to effectively communicate options to guests.
- Supported kitchen staff by preparing ingredients and maintaining food quality standards.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
Education
High School Diploma -
Tascosa High School
Amarillo, TX05-2022
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Safety awareness
- Drive-thru operations
- Heavy lifting
- Menu memorization
- Telephone etiquette
- Diversity awareness
- Willingness to learn
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
Bobby Cox Companies Inc.
04.2022 - 05.2024
High School Diploma -
Tascosa High School
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