Nailea Gonzalez

Dynamic professional with extensive experience in customer service at Holiday Inn Brownsville. Proven ability to enhance guest satisfaction through attention to detail and effective communication. Skilled in managing high-volume inquiries and resolving conflicts, contributing to a welcoming environment. Strong team collaborator with a commitment to hospitality excellence and safety standards.

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Developed strong interpersonal and communication skills in childcare environment, effectively engaging with children and parents. Demonstrated ability in creating safe and nurturing space that promotes learning and development. Looking to transition into new field, applying these transferable skills to make positive impact in different setting.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.