Nailea Hernandez
Del Rio
Summary
Dynamic and dedicated professional with extensive experience as a Correctional Officer at Val Verde County Correctional Facility. Expert in conflict resolution and inmate supervision, successfully reducing contraband incidents through vigilant monitoring and effective search techniques. Proven ability to maintain safety and composure in high-pressure situations while training others in emergency response protocols.
Overview
7
7
years of professional experience
Work History
Correctional Officer
Val Verde County Correctional Facility
08.2023 - 08.2024
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Technician
Quad Graphics
07.2021 - 12.2021
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Cashier Team Lead
McDonald's
11.2017 - 03.2021
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Education
Del Rio High School
Del RioSkills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Correctional facility procedures
- Restraint techniques
- Inmate monitoring
Languages
Spanish
Native or Bilingual
Timeline
Correctional Officer
Val Verde County Correctional Facility
08.2023 - 08.2024
Technician
Quad Graphics
07.2021 - 12.2021
Cashier Team Lead
McDonald's
11.2017 - 03.2021
Del Rio High School
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