Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nailea Vega

East Stroudsburg,PA

Summary

Customer-focused and bilingual professional with experience in sales, automotive services, hospitality, and retail. Known for strong communication skills, customer relationship building, and the ability to manage multiple responsibilities efficiently. Adept at working in fast-paced environments, handling sensitive customer interactions, and maintaining organized systems. Fluent in English and intermediate in Spanish.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Assistant

Ertle Subaru
02.2025 - Current
  • Engaged with customers to identify needs and recommend appropriate automotive solutions
  • Achieved sales targets through persuasive communication and product knowledge
  • Maintained strong customer relationships and ensured satisfaction
  • Handled insurance and customer sales calls
  • Assisted customers with vehicle selection, and enhancing overall shopping experience.

Rental Agent / Concierge

Ertle Subaru
09.2024 - 02.2025
  • Facilitated vehicle check-ins and coordinated with service advisors
  • Managed rental/loaner agreements and customer appointments
  • Assisted with valet services and ensured a welcoming customer experience

Valet Attendant

Towne Park @ Camelback Resort
05.2024 - 09.2024
  • Provided front-of-house valet and guest support services
  • Logged vehicle information and assisted with bellhop tasks
  • Delivered excellent guest service and provided local knowledge

Stylist / Sales Associate

Banana Republic Factory
06.2021 - 01.2024
  • Assisted customers with styling and product selection
  • Maintained store organization, fitting rooms, and customer service standards
  • Managed efficient cash register operations.

Team Member

Dairy Queen Grill & Chill
01.2019 - 06.2019
  • Delivered quick service in front-line and drive-thru environments
  • Handled food prep, cleaning, and customer transactions

Education

Associate of Science - Marketing

Northampton Community College
Bethlehem, PA
06-2027

High School Diploma - undefined

East Stroudsburg High School North
East Stroudsburg, PA
06.2023

Skills

  • Customer Service & Sales
  • Phone & Front Desk Etiquette
  • Microsoft Office & Computer Literacy
  • Automotive & Dealership Experience
  • Hospitality & Guest Services
  • Organizational & Time Management
  • Bilingual (English & Spanish)
  • Retail
  • Cash Handling & Merchandising
  • Valet Parking & Driving Experience

Certification

  • Driver's License
  • RAMP Certification - Valid through July 2027

Timeline

Sales Assistant

Ertle Subaru
02.2025 - Current

Rental Agent / Concierge

Ertle Subaru
09.2024 - 02.2025

Valet Attendant

Towne Park @ Camelback Resort
05.2024 - 09.2024

Stylist / Sales Associate

Banana Republic Factory
06.2021 - 01.2024

Team Member

Dairy Queen Grill & Chill
01.2019 - 06.2019

High School Diploma - undefined

East Stroudsburg High School North

Associate of Science - Marketing

Northampton Community College

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