Naileth Ramos
Oldsmar,USA
Summary
- Professional graduate from outside the U.S. with experience in various fields. Project planning and control. Civil Engineer with advanced command of various tools.
- A meticulous, precise, and organized professional, highly reliable, discreet, and ethical, resourceful in project execution, and successful at multitasking.
- Completed GED for Certification at Pinellas Technicall College of Cleawater. https://www.credly.com/badges/888b305b-d057-4423-9ed1- 53b261c8abaa/public_url Authorized to work in the US for any employer
Overview
17
17
years of professional experience
Work History
Dental Front Desk Coordinator
Tampa Family Health Center
08.2023 - Current
- Dental Front Desk Coordinator /Insurance Coordinator.
- Experience working in a dental office and knowledge of insurance verification, medical terminology, and office coding.
- Greet patients and visitors with a welcoming attitude and quality customer service.
- Register new patients according to protocol, assisting with form and documentation completion as needed; inform them about Tampa Family Health Centers (TFHC) policies and procedures.
- Schedule appointments for patients; reschedule appointments.
- Verify and update patient information in the electronic health record.
- Adhere to all TFHC, accreditation agency, HIPAA, State and Local rules and regulations
- Obtain proof of insurance and enter it into the dental record.
- Verify insurance coverage and process insurance claims in conjunction with the collections department.
- Answer and manage all incoming calls.
- Coordinate with dental staff to provide excellent patient care.
- Confirm appointments and recalls, per protocol
- Collect and document payments received from patients at the time of treatment.
- Make requests for discount programs for patients without health insurance.
- Inform the answering service when the dental office is online or offline; forward answering messages to the appropriate staff.
- Detail-oriented professional with excellent communication skills and a passion for providing exceptional patient service.
Assistant Planner
Urban Project Management Services LLC
01.2023 - 05.2023
- Responsible for the control of daily activities through Buildertrend software, which is the leading construction project management software for builders, remodelers and contractors.
- Responsible for the preparation of weekly reports, the selection and purchase of materials in conjunction with the designer.
- Responsible for monitoring, progress and updating of photos by projects.
Scheduling & Planning Support and Machine Operator
Wendover Art Group
01.2022 - 01.2023
- Multitasking in various areas (All processes and departments within the company).
- Programming and Planning Department:
- Responsible for various activities in direct support with the Production Leader, providing collaboration, teamwork, problem solving to the production lines in general requirements for better performance and fulfillment of their duties.
- Responsible for monitoring and meeting the goals of the day vs daily production schedule according to the requests of the Operations Manager.
- Responsible for the reporting, monitoring and direct support to the production lines for Quick Ship orders, as well as the control with the different departments to ensure the fulfillment of the orders in the established date range.
- Responsible for providing production control support by planning and managing inventory requirements for certain orders in conjunction with the supply chain department.
- Responsible for ongoing verification with the shipping/receiving department of the overall shipping process on time, with your special labels purchased for specific orders.
- Responsible for the evaluation of qualified personnel for future hiring in order to be selected and trained in essential positions.
- Assignment of orders to production lines under the prior approval of the Operations Manager.
- Management of several programs for the development of all my functions, use of the internal program (FileMaker/Syspro/Excel).
- Printing Department:
- In charge of providing the information with correct images for the Operation of the various existing high-end printing machines.
- Responsible for printing, cutting and receiving the different materials.
- Operation of the Zund cutting machine.
Operations Project Management Assistant
Marine Mat
09.2020 - 12.2021
- Department Shipping and Receiving:
- Responsible for preparing items for shipment, including mounting, addressing, sealing, and shipping merchandise or materials.
- Responsible for the weekly inventory of the general area of the company.
- Reporting of defective parts for subsequent approval or new performance according to the company's safety and quality standards.
- Cutting and Laser Department / Machine Operator:
- Responsible for operating cutting equipment machines in the production line, guaranteeing the finishing of the products and quality standards with the use of specific internal software adapted for their designs.
Administrative Representative
GNJ GLOBAL COMPANY
04.2016 - 07.2018
- Preparation of planning for weekly production.
- Monitoring and verification of monthly projections.
- Management of personnel and administrative area.
- Generation of outgoing and incoming calls (Call center).
- Customer service management.
Project Civil Engineer / Contract Administrator
Odebrecht Construction
04.2008 - 02.2016
- Responsible for the review of claims of great importance, in terms of the evaluation of disputes and comparison with the actual work carried out, labor, materials and equipment.
- Constant relationship with the Client for the presentation of quotes for the execution of the remaining items, control of accounts receivable, and management of measurements and appraisals with the Client.
- Manage the different contracts according to the platform of the odebrecht contract management program.
- Participation and collaboration in the preparation of bidding documents that cover all work fronts (civil, electrical, mechanical, terrain, concrete).
- Responsible for the daily monitoring of the progress of the work as a project planning and control department.
- Responsible for the preparation of detailed plans and weekly monitoring letters and earthworks.
- Selection of materials in different areas.
- Preparation of construction procedures.
- Preparation of monthly progress reports.
- Preparation of weekly presentations.
- Photographic monitoring of the progress of work.
Education
GED -
Pinellas Technical College
Clearwater, FL08.2024
Bachelor's degree - Civil Engineering
University of Santa Maria
Puerto Ordaz, Bolívar12.2006
Skills
- Medical office experience
- Dental office experience
- Leadership (10 years)
- Ability to use logic and common sense to solve problems (10 years)
- Microsoft Office / Excel/ Power Point / Outlook (10 years)
- Medical terminology
- HIPAA compliance
- Bilingual
- Dental software proficiency
- Communication skills (10 years)
- Attention to details (10 years)
- Buildertrend Construction (Less than 1 year)
- Customer service
- Epic Systems - Medical and Dental(2 years)
- Proficient skills and abilities with computer systems
- Office administration
Languages
Spanish
Native or Bilingual
English
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Dental Front Desk Coordinator
Tampa Family Health Center
08.2023 - Current
Assistant Planner
Urban Project Management Services LLC
01.2023 - 05.2023
Scheduling & Planning Support and Machine Operator
Wendover Art Group
01.2022 - 01.2023
Operations Project Management Assistant
Marine Mat
09.2020 - 12.2021
Administrative Representative
GNJ GLOBAL COMPANY
04.2016 - 07.2018
Project Civil Engineer / Contract Administrator
Odebrecht Construction
04.2008 - 02.2016
Bachelor's degree - Civil Engineering
University of Santa Maria
GED -
Pinellas Technical College
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